Delivery Business Process Manager

2 tygodni temu

Warsaw, Polska Allegro sp. z o.o. Pełny etat
Job Description

Your main responsibilities

  • Develop and improve returns processes to enhance customer satisfaction in cooperation with other teams: Technology, CX, UX, Legal
  • Leading the implementation of strategic projects as the responsible leader/business owner for selected building blocks or areas
  • Meeting with internal and external partners to understand the needs and provide unique value proposition for the service
  • Implement standardized returns processes to new Allegro platforms in new countries
  • Monitor KPIs related to returns and ensure alignment with business goals.
  • Oversee budget and maintain relationships with key stakeholders.
  • Negotiating business contracts and and leading new partnerships
  • Focus on the carrier's stream to enhance delivery speed and performance by cooperating with carriers.
  • Cooperating with other project teams 

This job is for you if

  • You have at least 4 years of experience in building successful customer-facing products/solutions or managing related projects. Experience in the logistics and delivery area may be an additional benefit
  • You have experience in building and managing project scope and roadmap
  • You have proven track of record in contract negotiation and working with external companies
  • You are familiar with working in a matrix organization with stakeholders from different functions
  • You are able to build comprehensive recommendations for C-level management
  • You are not afraid of volume or financial analysis and know analytical tools (Tableau, Data Studio)
  • You demonstrate strong problem-solving skills with a logical and methodical approach in analyzing complex issues and data effectively
  • You are well organized and you can set the right priorities to achieve high quality outputs
  • You are data-driven, results-oriented, and ready to work independently in a fast paced and challenging project-based culture
  • You are able to motivate others and explain sophisticated ideas clearly, gain the respect of clients and colleagues, and work collaboratively
  • You have strong interpersonal and communication skills, are able to respect different personalities, ways of thinking, and cultures
  • You work effectively in English (desired C1)

What we offer 

  • A great opportunity to learn, work with people with extensive experience in logistics, strategic consulting and e-commerce space
  • A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
  • Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise
  • Team tourism opportunity, training budget and an internal educational platform, MindUp (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues)

 

Send in your CV in English and see why it is #dobrzetubyć (#goodtobehere)


Array

  • Engineering Delivery Manager

    6 miesięcy temu

    Warsaw, Polska JTI Pełny etat

    Engineering Delivery Manager What this role is about? This role is situated within the Digital Technology Department, operating under the Business Technology Service for Marketing and Sales within the DIGITAL and IT function at JTI. Specifically, the Digital Technology department, housed within the BTS M&S, plays a critical role in defining the...

  • Product Delivery Manager

    3 tygodni temu

    Warsaw, Polska teacode Pełny etat

    Pay rate: 70-100 zł/hType of agreement: B2B contractType of work: 100% remote Join Our Team as a Product Delivery Manager!Are you a seasoned professional seeking a new challenge? We're looking for someone like you to enrich our Delivery Team. As a Product Delivery Manager, you'll play a crucial role in driving agile projects and ensuring successful...

  • IT Delivery Manager

    2 miesięcy temu

    Warsaw, Polska b2bnetwork Pełny etat

    Detailed description of work task to be carried outKYC (Know Your Customers) provide the framework for ensuring that we know whom we are doing business with, where their money comes from, and the purpose of the transactions. A robust KYC process is the key element in Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF).KYC is a corner-stone in...

  • One Delivery Business Development Manager

    4 tygodni temu

    Warsaw, Polska Allegro sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly skilled  One Delivery Business Development Manager to join our One Delivery Development Team. In this role, you will introduce and maintain service features to the portfolio of ONE (PL & CZ) services which allow for the proper functioning of the network and compete for parcels on the market. Main...

  • Process Expert Manager

    6 miesięcy temu

    Warsaw, Polska JTI Pełny etat

    Process Expert Manager What this role is about? Process Expert Manager acts as a service provider working under Team lead to implement approved application changes or support delivery of assigned project activities. In this role you’ll be a point of contact with Power users of assigned specific project areas or changes, and coordinate with other...

  • Product Delivery Manager

    4 tygodni temu

    Warsaw, Polska Evolution Pełny etat

    Job DescriptionHYBRID TYPE OF WORK (3 days in the office: ul. Przyokopowa 33, Warsaw)As a Product Delivery Manager (Lobby), reporting to the Lead Product Delivery Manager you will play a key role in shaping the future of our Lobby Product and overseeing all aspects of the product development, delivery, and required governance. You will have a unique...

  • Delivery Manager

    6 miesięcy temu

    Warsaw, Polska N-iX Pełny etat

    Work type: Office/Remote Technical Level: Manager Job Category: Delivery Management N-iX is looking for an energetic, self-driven Delivery Manager to join our Data Management Unit. We started building our Big Data expertise only a few years ago. Today, we have 30+ Data projects at N-iX and a community of 200+ engineers. Together with our clients,...

  • Service Delivery Manager

    6 miesięcy temu

    Warsaw, Polska JTI Pełny etat

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from . This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves , and they are given the...

  • Product Delivery Manager

    2 miesięcy temu

    Warsaw, Polska Evolution Pełny etat

    Job DescriptionHYBRID TYPE OF WORK (3 days in the office: ul. Przyokopowa 33, Warsaw)As a Product Delivery Manager (Game Team), reporting to the Live Games Department Lead you will play a key role in shaping the future of our main company products and overseeing all aspects of the product development, delivery, and required governance. You will have a unique...

  • Service Delivery Manager

    3 miesięcy temu

    Warsaw, Polska GXO Logistics, Inc. Pełny etat

    Service Delivery Manager Warszawa (ul. Flisa 6, 02-247 Warszawa) What do you do as an Service Delivery Manager ? We’re looking for a IT Service Delivery Manager to ensure the quality of IT services meet the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties...

  • Delivery Manager

    6 miesięcy temu

    Warsaw, Polska Andersen Pełny etat

    Summary The international IT company Andersen invites an organized, business-oriented Delivery Manager to join our large team of over 200 technical and certified Project Managers. Andersen is a pre-IPO software development company providing a full cycle of services, following project management standards and best practices. For over 16 years, we have...

  • Senior Service Delivery Manager

    4 tygodni temu

    Warsaw, Polska myGwork Pełny etat

    About the RoleThe Service Delivery Manager will be responsible for ensuring the successful delivery of Prophet Managed Cloud Services to our customers. This will involve working closely with key customer stakeholders and FIS teams to ensure that contracted Service Levels are met, service improvement initiatives are implemented, and customer satisfaction...

  • Process Modeling

    5 miesięcy temu

    Warsaw, Polska Lionbridge Pełny etat

    Process Modeling & Optimization Manager Warsaw, Masovian, Poland, 03 As a Process Modeling and Optimization Manager at Lionbridge, you will play an instrumental role in driving our business growth through technological innovation. You will be responsible for developing and implementing effective strategies for process modeling and optimization....

  • Senior Business Process Analyst, Invoice to Cash

    1 miesiąc temu

    Warsaw, Polska myGwork Pełny etat

    This job is with Boston Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Additional Locations:   N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the...

  • Senior Delivery Manager

    6 miesięcy temu

    Warsaw, Polska Andersen Pełny etat

    Summary The international IT company Andersen invites an organized, business-oriented Senior Delivery Manager to join our large team of over 200 technical and certified Project Managers. Andersen is a pre-IPO software development company providing a full cycle of services, following project management standards and best practices. For over 16 years,...

  • Business Development Manager

    3 miesięcy temu

    Warsaw, Polska Allegro sp. z o.o. Pełny etat

    Job DescriptionYour main responsibilitiesIdentifying and overseeing initiatives within the Allegro Delivery (Carrier Management) area aimed at improving customer satisfaction and enhancing the merchant experienceLeading the implementation of strategic projects as the responsible leader/business owner for selected building blocks or areasMeeting with internal...

  • Engagement Manager

    6 miesięcy temu

    Warsaw, Polska Groupe SII Pełny etat

    The Project Management Office (PMO) announces recruitment for the position of Engagement Manager. At the PMO there is a team of experienced managers involved in the processes of presales and delivery of complex and demanding IT projects or services. In the case of the Engagement Manager position, it is a leading role in the bid management process and is...

  • Senior Delivery Manager

    4 miesięcy temu

    Warsaw, Polska Daxx Pełny etat

    Grid Dynamics is looking for a Senior Delivery Manager to manage multiple teams and portfolio of projects in Poland and deliver next-generation platforms and solutions to our clients. Essential functions Managing multiple projects and globally distributed engineering teams using Agile methodologies Setting up, maintaining and improving reliable...

  • Sr. Procurement Delivery Manager

    6 miesięcy temu

    Warsaw, Polska Roche Pełny etat

    The Position Sr. Procurement Delivery Manager - Digital & Tech Business Platforms for Science & Research IX Roche has defined an exciting 10-year ambition plan, requiring us to adapt and transform to our evolving ecosystem and challenges ahead of us. We have redesigned our Global Procurement (GP) organization to ensure we can succeed in this new...

  • Delivery Manager

    2 tygodni temu

    Warsaw, Polska Chaos Gears Pełny etat

    Ready for an adventure with AWS? Join us!We are one of the fastest-growing AWS Partners in Europe, and our strength lies in the experience gained from delivering innovative IT projects for companies across various industries – from telecommunications and finance to startups.Here, you’ll have the opportunity to dive deep into AWS, working on migration...