Hire to Retire Global Process Owner

Job Description

The Position

The Hire to Retire (H2R) Global Process Owner (GPO) is responsible, in collaborative partnership with Organon’s HR organisation and other business functions, for the end-to-end definition, standardization, optimization and governance of the H2R process globally.   This role serves as the single point of accountability for decisions pertaining to H2R process scope, documentation, performance metrics, control, continuous improvement, investments, and change management. 

The H2R GPO will be accountable for the efficient and effective design of the H2R processes, in alignment with our Company's strategic and operational priorities, and in partnership with the Global Delivery Organization (GDO) to ensure they are positioned for execution success.

Organon was launched as a new company in June 2021.  Since launch we have been working to improve our H2R processes.  The GPO for H2R will be responsible for establishing the steady-state baseline management and performance of the H2R process and ensuring a strong and sound foundation. This includes detailing the roles and responsibilities with key stakeholders (including HR Business Partners in local markets, Global Delivery Operations (GDO)), core process mapping, establishing performance standards (KPIs) and measuring performance.  Once this foundation has been cemented and the process stabilized, the H2R GPO will focus on driving standardization, technology process enablement and transformation of the H2R process globally to ensure that we accelerate efficiencies and deliver on the strategic priorities of the Company.

Responsibilities

• Alignment with Strategy – Once the current H2R process is stabilized and robust, the pathway to an improved future state can be set that is consistent with our Company's Strategy and GBS Operating Model and aligned with our Company's financial and strategic objectives.

• Stakeholder Engagement – Collaborate with HR organization, local market teams, GDO and other functions to understand needs, gather input, drive alignment, communicate changes and performance, and ensure smooth implementation and simple, frictionless interaction with GDO teams. Actively participate as required on stakeholder Leadership Teams.

• Ownership – Across all regions, markets, operating entities and functions, understand the end-to-end process, its components, inputs, outputs, and interactions with other processes. Establish clear roles and responsibilities. Strive to deliver ‘world class process’ H2R experience for all stakeholders.

• Design and Standardization - Redesign, standardize, and optimize H2R process ensuring uniformity, efficiency and compliance. Develop, document and maintain process maps, relevant policies, roles & responsibilities, controls, training and best practices. Lead efforts to streamline workflows and eliminate redundancies to improve overall performance.

• Performance Measurement - Establish key performance indicators (KPIs) and service levels (SLAs), aligned with stakeholders’ expectations, to measure the effectiveness of the H2R process. Track metrics related to process performance, quality, timeliness, and cost aligned with industry benchmarks.

• Governance – Oversee adherence to H2R process, mitigate risks, and monitor implementation of standard requirements and performance, in alignment with leadership and Organon Audit and Compliance functions, consistent with standards and statutory requirements.

• Technology Enablement – Explore available technologies relevant to H2R process including automation. Set technology standard for H2R process and work closely with Business Technology (BT) to leverage technology to progressively transform process efficiency and effectiveness. Act as ‘2 in a box’ Functional Process Owner for H2R enterprise process as part of the relevant Value Team.  Partner with Business Technology (BT) – who holds the technology budget – to optimize spend based on business value. 

• Continuous Improvement – In partnership with GDO and business analyze process performance data and understand evolving business needs, identify areas for enhancement, and implement and embed changes to enhance efficiency, reduce costs, and deliver better outcomes (quality, flexibility, simplicity). Continually evaluate, prioritize and adapt processes to evolving global business needs.

• People Leadership & Collaboration – Foster an environment that promotes growth, collaboration and continuous improvement for an existing team, who serve as sub-process owners.  Set performance expectations, drive accountability and provide coaching.  Build talent pipeline and succession bench strength. Collaborate as a peer with other GPOs across Organon to share best practices and support excellence in GPO leadership. Establish a thriving ‘community of practice’ of founders engaging with the process across the company who act as ambassadors, change champions and advisors.

Required Education, Experience and Skills

• Minimum of Bachelor’s degree required in a field of study relevant to H2R scope.

• Operational understanding and insights of how the H2R services and process(es) drive functional and organizational performance; deep intellectual curiosity and ability to translate insights into strategic and operational recommendations.

• Entrepreneurial mindset and proven ability to proactively drive and implement transformational change in complex, global environment.

• Proven record of deep business and end-to-end H2R process knowledge and deployment expertise gained through hands-on participation in functional activities relevant to end-to-end H2R process, in particular:

  • Payroll, Employee data management, Benefits and leave administration, HRIS, Recruitment operations, Learning services, Reporting and analysis and the HR service center.

• Demonstrated experience in a key internal control, matrixed environment and working in a shared services environment.

• Maintain up-to-date understanding of industry best practices relevant to H2R.

• Knowledge of core technology systems relevant to H2R process, (Workday, Sum Total, Service Now, Payroll systems), leave of absence systems; experience in driving technology-led transformation of processes.

• International experiences necessary to navigate the complexities of conducting business and managing processes across multiple geographies, HR models and cultures.

• Strong operational process design and improvement skills including understanding core methodologies (e.g., process mapping, Lean, Six Sigma) and change management principles.

• Excellent project management skills, including the ability to manage multiple projects in a fast-paced, complex environment, deliver results and sustain change. Coalesces working teams to establish workplans, prioritize tasks, meet deadlines, and manage cross-functional workstreams.

• Strong problem solving and analytical mindset with the ability to spot gaps and weaknesses in processes, analyze and interpret complex data, identify trends, and make data-driven decisions.

• Strong interpersonal and collaboration skills with exceptional organizational savvy and EQ necessary to build enduring partnerships and lead through influence (not position) with cross-functional business leaders. Proven ability to effectively and proactively engage, guide and influence very diverse stakeholder community at all levels of the organization, including executive team. Maintain open mindset with ability to pivot and adapt as required to meet changing business and organizational needs, and external dynamics.

• Outstanding communication skills, both written and verbal. Ability to develop compelling storylines and craft the clear prose and visuals necessary to bring clarity to complexity and communicate in a compelling way that is matched to the needs of a range of stakeholders.

• Ability to create a highly energized environment of exceptional performance, shared accountability, and personnel excellence, with a commitment to coaching and developing others into leadership roles.

• Ten plus years of prior professional experience in local and regional/global roles covering areas relevant to H2R scope including third-party support organizations.

• Minimum five years of management experience or experience directing cross-functional teams and people at different levels across an organization.

• Fluency in English; other languages valued.

Secondary Language(s) Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

US and PR Residents Only

For more information about personal rights under Equal Employment Opportunity, visit:

Organon proudly embraces diversity in all of its manifestations and is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, or gender expression, national origin, disability, veteran status or any other characteristic protected by state or federal law.

Applicable to United States Positions Only:  Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job.  Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience.  The applicable salary range for this position in the U.S. is stated below.  Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

Annualized Salary Range (US)

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings: