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O2C Global Process Owner
7 dni temu
Currently for Zoetis Financial Services based in Warsaw, we are looking for:
O2C Global Process Owner (GPO)
The O2C GPO will be responsible for process management and governance for the end-to-end O2C process area. They play a key role in driving continuous improvement and standardization across the O2C function from a process, people, and technology perspective.
Responsibilities:
Process:
Develop and refine the vision and strategy components for the designated end-to-end process area.
Identify improvement opportunities to enhance service levels and reduce support burden.
Collaborate closely with the O2C Operations team to implement process improvements.
Champion process standardization initiatives to enhance efficiency, consistency, and alignment across global O2C functions
Technology governance and continuous improvement:
Recommend solutions to better exploit the capabilities of existing systems;
Enforces global template and design standards;
Stakeholder engagement and communications:
Consistently promote integration of best practices and leading trends
Coordinate and engage with key stakeholder groups across the SSC, Global and Local/BU functional teams
Support change management and communication efforts for critical transformation projects
Policies and Procedures:
Drive a consistent approach for procedure development and maintenance across global locations
Drive the development and updates of global training materials
KPIs and Metrics
Define, implement and monitor metrics to identify improvement opportunities, service gaps and key trends
Requirements:
Master Degree in Finance, Accounting, Economics, or a related field
5+ years of management and leadership experience, including SSC/ GBS environment
Strong understanding of end-to-end O2C processes
Experience working with global stakeholders
Comprehensive experience with ERP and an affinity to support the development and harmonization of supporting IT tools / environments; experience with other payables / disbursement modules are a plus
Process improvement (LEAN, Six Sigma) or project management expertise preferred
Excellent communication and collaboration skills
CPA/ LEAN/ Six Sigma or other professional certification preferred
Proficiency in English, good command of Polish will be an asset
Ability to drive process standardization and continuous improvement
Proven ability to work in a team environment with strong Analytical and problem solving skills around accounting analytics and processes
Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills
Strong Managerial skills (people and workflow)
Experience with SAP essential
We offer:
Employment contract and development opportunity in a world leading animal health company
Learning and developing programs
Access to LinkedIn Learning Platform
Private medical care and life insurance
Multisport card
Hybrid model of work
Full timeI hereby agree to the processing my of personal data provided in this document by Zoetis Polska Sp. z o. o. for realizing the recruitment process for position I applied for.
OR:
I hereby agree to the processing my of personal data provided in this document by Zoetis Polska Sp. z o. o. for realizing the recruitment process for additional and future recruitment process.
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