O2C Global Process Owner

5 miesięcy temu

Warsaw, Polska Zoetis Pełny etat

Currently for Zoetis Financial Services based in Warsaw, we are looking for:

O2C Global Process Owner (GPO)

The O2C GPO will be responsible for process management and governance for the end-to-end O2C process area. They play a key role in driving continuous improvement and standardization across the O2C function from a process, people, and technology perspective.

Responsibilities:

Process:

Develop and refine the vision and strategy components for the designated end-to-end process area.

Identify improvement opportunities to enhance service levels and reduce support burden.

Collaborate closely with the O2C Operations team to implement process improvements.

Champion process standardization initiatives to enhance efficiency, consistency, and alignment across global O2C functions

Technology governance and continuous improvement:

Recommend solutions to better exploit the capabilities of existing systems;

Enforces global template and design standards;

Stakeholder engagement and communications:

Consistently promote integration of best practices and leading trends

Coordinate and engage with key stakeholder groups across the SSC, Global and Local/BU functional teams

Support change management and communication efforts for critical transformation projects

Policies and Procedures:

Drive a consistent approach for procedure development and maintenance across global locations

Drive the development and updates of global training materials

KPIs and Metrics

Define, implement and monitor metrics to identify improvement opportunities, service gaps and key trends

Requirements:

Master Degree in Finance, Accounting, Economics, or a related field

5+ years of management and leadership experience, including SSC/ GBS environment

Strong understanding of end-to-end O2C processes

Experience working with global stakeholders

Comprehensive experience with ERP and an affinity to support the development and harmonization of supporting IT tools / environments; experience with other payables / disbursement modules are a plus

Process improvement (LEAN, Six Sigma) or project management expertise preferred

Excellent communication and collaboration skills

CPA/ LEAN/ Six Sigma or other professional certification preferred

Proficiency in English, good command of Polish will be an asset

Ability to drive process standardization and continuous improvement

Proven ability to work in a team environment with strong Analytical and problem solving skills around accounting analytics and processes

Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills

Strong Managerial skills (people and workflow)

Experience with SAP essential

We offer:

Employment contract and development opportunity in a world leading animal health company

Learning and developing programs

Access to LinkedIn Learning Platform

Private medical care and life insurance

Multisport card

Hybrid model of work

Full time

I hereby agree to the processing my of personal data provided in this document by Zoetis Polska Sp. z o. o. for realizing the recruitment process for position I applied for.

OR:

I hereby agree to the processing my of personal data provided in this document by Zoetis Polska Sp. z o. o. for realizing the recruitment process for additional and future recruitment process.

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