Aktualne oferty pracy związane z Senior Engineer, Technical Support - Kraków - Pegasystems
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Senior Support Software Engineer
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Senior Support Software Engineer
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Senior Technical Success Engineer
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Technical Support Specialist
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Senior Technical Support Specialist
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Senior Technical Support Manager
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Technical Support Specialist
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Technical Support Specialist
4 tygodni temu
Kraków, Lesser Poland Codete Pełny etatJoin Codete's Team as a Tier 3 Support EngineerCodete is a software company that values tech-enthusiasts who can grow and feel valued for their work. We're a versatile team that works with various technologies and industries, and most of our team members are senior-level specialists. At Codete, there's always something new to learn.Key...
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Technical Support Specialist
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Senior Software Support Engineer
2 tygodni temu
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Technical Support Specialist
4 tygodni temu
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Senior Technical Success Engineer
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Senior Technical Success Engineer
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Senior Technical Success Engineer
4 tygodni temu
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Senior Software Engineer
4 tygodni temu
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Senior Engineer, Technical Support
3 miesięcy temu
Meet Our Team:
We are the face of Pega. Our aim is to Provide world class technical support and advice on the use of Pegasystems’ Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with the best colleagues and customers across the globe.
Picture Yourself at Pega:
Pega is changing the way the world builds software. In this role you will be the person the experts go for help. You will work directly with Pegasystems’ staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle.
What You'll Do at Pega:
You will contribute your technical expertise and Pegasystems product knowledge in resolving complex technology challenges to help customers in meeting their business needs. You will become an expert in your field and collaborate with support teams globally.
Working as a trusted support partner to resolve customer questions, incidents and issues. Ability to identify, propose and implement solutions and ability to work in a flexible team environment. Providing technical support, analyzing existing technical issues across the Deployment and Monitoring systems and proposing solutions to the reported issues. Demonstrating effective customer-facing skills in handling resolution process. Working within standard business hours Monday to Friday, additionally to participate in Rota to provide on-call support outside of standard business hours.
Who You Are:
Demonstrated experience in a technical support role. Have a framework/knowledge in Computer Science, Engineering or another related field. Have problem solving and can-do attitude for working through complex architectures issues.
What You've Accomplished:
Understanding of Object-Oriented Programming (OOP). Experience with relational databases and web application servers. Practical knowledge about Container based Technologies (Kubernetes, Docker) and knowledge about DevOps concepts. Familiarity with Cloud Technologies such as AWS and GCP. Fluency in English (any other European language is a plus).
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company#LI-KS1 #LI-hybrid
