Technical Support Specialist

1 dzień temu


Kraków, Lesser Poland Simply Talented Pełny etat
Job Title: Technical Support Engineer

We are seeking a highly skilled Technical Support Engineer to join our team at Simply Talented. As a Technical Support Engineer, you will play a vital role in providing top-notch technical support to our clients in the cybersecurity and systems management industry.

Key Responsibilities:
  • Assist customers with technical issues and provide timely resolutions
  • Collaborate with other Support Engineers to resolve complex technical cases
  • Develop and maintain technical documentation to improve customer experience
  • Participate in technical training and development to stay up-to-date with industry trends
Requirements:
  • 3+ years of experience in technical support, cybersecurity, or a related field
  • Strong problem-solving skills and ability to work independently
  • Proficiency in scripting languages (Bash, PowerShell, etc.) and networking protocols
  • Excellent communication and customer service skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Relocation package for international candidates

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Technical Support Engineer looking for a new challenge, please submit your application.



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