Technical Support Specialist
1 dzień temu
We are seeking a highly skilled Technical Customer Support Specialist to join our team at Featherstone Sourcing. As a Technical Customer Support Specialist, you will play a crucial role in providing exceptional technical assistance to our customers, ensuring their issues are resolved efficiently and effectively.
Key Responsibilities:- Deliver top-notch technical support to customers via various communication channels, including chat, email, and phone.
- Participate in a comprehensive 4-week training program to ensure a smooth onboarding process.
- Troubleshoot and resolve technical issues related to products or services, escalating complex cases to specialized teams when necessary.
- Maintain customer satisfaction by providing timely and accurate solutions, ensuring a high level of customer satisfaction.
- Polish Language: C2 level (written and spoken).
- English Language: B2 level (training provided in English).
- Relocation to Athens, Greece.
- Strong computer skills and the ability to handle technical queries.
- 1 to 2 years of experience in customer support or a technical role is preferred but not required.
- €1045 base salary with a 10% monthly performance bonus.
- Relocation package for Greece, including flight ticket expenses, hotel accommodation, and assistance in finding an apartment.
- Competitive monthly salary + 2 extra salaries per year.
- Health insurance.
- Opportunity to work in a global environment with a leading brand.
- Relocation assistance to help you settle into Athens.
- Ice cream and pizza day in the office.
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