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Senior Client Manager
3 tygodni temu
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The primary responsibility of the Senior Client Manager is to take full ownership of his/her assigned accounts. Their key focus is to manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts. They are required to pursue leads identified by aligned lead generation representatives.Working at NTT
Key Roles and Responsibilities:
Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. Pursue leads identified by aligned Lead Generation Reps. Minimise churn and maximize retention in assigned accounts. Drive client satisfaction throughout the entire lifecycle of the clients’ buying process. Generate demand by assisting clients to identify current needs and then effectively articulate how we can add value through our services and solutions. Influence and work closely with vendors to achieve required results. Use NTT(Ltd)’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. Take ownership of a range of clients within the assigned segment. Develop open and effective channels of communication in with each client within the assigned account. Encourage revenue growth by inspiring clients to additional services. Become the reliable point of contact for clients that is required to establish a strong business relationship. Takes ownership of a range of accounts within the assigned segments. able to determine the best solution requirements for each client that other departments can deploy. build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for NTT (Ltd). Develop and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability. Monitor and control financial governance and compliance throughout an area of specialization in order to manage financial cost.
Knowledge, Skills and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Skills Summary
Account Management, Business Acumen, Client Relationship Management, Revenue Growth, Sales Pursuits, Solutions Selling, Structuring DealsWorkplace type:
Hybrid WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
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