Client Manager

1 tydzień temu

Warsaw, Polska NTT Pełny etat
JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

What you'll be doing

Key Roles and Responsibilities:

· Take ownership and develop trust relationships to drive land, expansion and renewals within assigned accounts in Manufacturing, Utilities and Energy verticals.

· Provide guidance and secure clients satisfaction throughout the entire lifecycle of their buying process.

· Work closely with NTT Ltd.’s go-to-market teams to execute company’s strategic pursues.

· Generate demand by assisting clients to identify current needs and effectively articulate how we can add value through our services and solutions.

· Shape strategic vendors relationships to build attractive value proposition for specified vertical customers.

· Use NTT Ltd.’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.

· Build enduring relationships and display an understanding of the client’s industry specifics, business environment, compliance challenges and strategy to identify current and future opportunities for NTT Ltd.

· Develop and align governance and compliance policies in own practice area to identify and manage risk exposure liability.

Knowledge, Skills and Attributes:

· Deep understanding of ICT in Manufacturing / Utilities market – IT-OT Convergence, Private 5G, OT Security, Industrial Internet of Things, Hyper-Automation, Managed Services, Cloud and Edge computing and connectivity.

· Sales business acumen - Skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) to bring them value from NTT’s portfolio of services.

· Sales client engagement and management - Skills used to effectively manage and analyze the client’s digital transformation journey, to improve relationships and drive sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing the expectations. Developing the skills required to know your client, building effective and lasting relationships with them, and being seen as a trusted advisor.

· Sales solution skills - Knowledge of NTT Ltd.'s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.

· Sales pursuit - Skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources to close sales opportunities.

Academic Qualifications and Certifications:

· Relevant Degree or Advanced Diploma.

· Post-graduate qualification would be advantageous.

· Relevant vendor certifications.

Required Experience:

· Proven track record of successful selling to Manufacturing, Utilities and Energy companies.

· Communication skills at the C-level and with top management.

· Advanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology market.

· Advanced experience negotiating with clients and vendors.

· Advanced experience with business-to-business sales techniques.

· Advanced experience analysing commercial information.

· Experience working with Salesforce.com platform.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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