Junior Customer Support
4 tygodni temu
We are Baltic Assist – experts in finding creative ways to expand the local job market and provide new, exciting opportunities for the best talent. Built on core values like transparency and innovation, our team is constantly working on making BA the top choice for your career.
What you'll be doing
This is a great opportunity to work with real professionals with 18 years of experience in fleet management and field services control, focused on the construction market. You would be a part of building a way to track customers' assets, tools, vehicles, and workers using only one platform and be a part of a team that creates the highest quality construction management.
How you’ll spend your day
- Being the first person of contact for clients, conveying resolutions to their issues
- Escalating unresolved queries to the next level of support
- Managing tickets in the customer support software (Freshdesk)
- Suggesting recommended procedure modifications & improvements
- Liaising with the field technician (in French) to organize physical interventions for customers
- Performing customer onboarding tasks
- Providing remote training on products
- Writing or translating FAQs into French
You'll be successful if you have
- Fluency in French (written and spoken)
- Great English skills
- Strong client-facing and communication skills
- Customer service orientation
- Excellent communication and listening skills
- Similar work experience will be considered as an advantage
What we offer
- Remote work;
- Work in an engaging international environment;
- Excellent conditions to support your professional and personal development;
- Open and friendly company culture, great colleagues, and a supportive team.
Salary
936 – 1768 EUR/month gross (before tax) based on your competencies, skills, and experience.
-
Junior Customer Support
2 tygodni temu
Katowice, Silesia, Polska Baltic Assist Pełny etatWe are Baltic Assist – experts in finding creative ways to expand the local job market and provide new, exciting opportunities for the best talent. Built on core values like transparency and innovation, our team is constantly working on making BA the top choice for your career.What you'll be doingThis is a great opportunity to work with real professionals...
-
Customer Support
2 tygodni temu
Katowice, Silesia, Polska Institutional Clients Group Pełny etatWe areZonda. Long ago, people traded seashells. Then raw materials like copper and gold. Today, it's crypto. We believe that everyone should have a place to buy and sell, just like we always have. We look at what is coming with great optimism, and there is so much history to tell our users about crypto that we need support. That is why we are looking for...
-
Customer Support Specialist
7 dni temu
Katowice, Polska zondacrypto Pełny etatWe are a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer service center. Your Responsibilities: Provide in-person support for our users; Online contact with users via email and chat; Occasionally...
-
Customer Support Specialist
5 dni temu
Katowice, śląskie, Polska zondacrypto Pełny etatWe are a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer service center. Your Responsibilities:Provide in-person support for our users;Online contact with users via email and chat;Occasionally...
-
Customer Support with Dutch
4 tygodni temu
Katowice, Polska Concentrix CVG International Sp. z o.o. Pełny etatresponsibilities : Support customers for security cameras and system uses (pre and after-sales) Assisting our customers via inbound & outbound calls and via chats/emails Collaborating with other departments to ensure customer satisfaction and resolution of issues Handling inquiries, resolving complaints, and troubleshooting technical...
-
Customer Support Specialist
2 tygodni temu
Katowice, Polska zondacrypto Pełny etatCustomer Support Specialist at zondacrypto | softgarden View job here About us zondacrypto is the largest cryptocurrency exchange in Central and Eastern Europe. It is also a company created by creative people who believe that cryptocurrencies and blockchain...
-
Customer Support With Dutch
2 tygodni temu
Katowice, Silesia, Polska Concentrix CVG International Sp. Z O.o. Pełny etatResponsibilities : Support customers for security cameras and system uses (pre and after-sales)Assisting our customers via inbound & outbound calls and via chats/emails Collaborating with other departments to ensure customer satisfaction and resolution of issues Handling inquiries, resolving complaints, and troubleshooting technical issues...
-
Customer Support Specialist
7 dni temu
Gawronów 22, Katowice, Polska zondacrypto Pełny etatWe are a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer service center. Your Responsibilities:Provide in-person support for our users;Online contact with users via email and chat;Occasionally...
-
Customer Support with Dutch
2 tygodni temu
Katowice, Polska Concentrix CVG International Sp. z o.o. Pełny etatresponsibilities :Support customers for security cameras and system uses (pre and after-sales)Assisting our customers via inbound & outbound calls and via chats/emailsCollaborating with other departments to ensure customer satisfaction and resolution of issuesHandling inquiries, resolving complaints, and troubleshooting technical issuesrequirements-expected...
-
Ryanair Customer Support with German
2 tygodni temu
Katowice, Silesia, Polska Concentrix Pełny etatDescriptionRyanair is one of the most renowned airlines in Europe, accommodating millions of passengers annually and connecting a vast number of countries with its extensive fleet of over 450 aircraft. The company is set to enhance its operations by welcoming an additional 200 Boeing 737 planes, a move that will further enhance its services.Concentrix Poland...
-
Customer Support Specialist with Italian
5 dni temu
Katowice, śląskie, Polska zondacrypto Pełny etatWe are a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in using the platform. Your Responsibilities:Provide online support to our users via email and chat;Occasionally handle customer support calls;Analyze the needs of...
-
Technical Customer Support with German
1 tydzień temu
Katowice, Silesia, Polska Concentrix Pełny etatJob Title:Technical Customer Support with GermanJob DescriptionYour responsibilities:Support customers for security cameras and system uses (pre and after-sales)Assisting our customers via inbound & outbound calls and via chats/emailsCollaborating with other departments to ensure customer satisfaction and resolution of issuesHandling inquiries, resolving...
-
Technical Customer Support with Dutch
1 miesiąc temu
Katowice, Silesia, Polska Concentrix Pełny etatJob Title:Technical Customer Support with Dutch - work from KatowiceJob DescriptionResponsibilities:Customer support (pre-sales and post-sales) for security cameras and system users via calls and chatsHandling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras &...
-
Technical Customer Support with Dutch
2 tygodni temu
Katowice, Silesia, Polska Concentrix Pełny etatJob Title:Technical Customer Support with Dutch - work from KatowiceJob DescriptionResponsibilities:Customer support (pre-sales and post-sales) for security cameras and system users via calls and chatsHandling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras &...
-
Technical Customer Support with Dutch
4 tygodni temu
Katowice, Silesia, Polska Concentrix Pełny etatJob Title:Technical Customer Support with Dutch - work from KatowiceJob DescriptionResponsibilities:Customer support (pre-sales and post-sales) for security cameras and system users via calls and chatsHandling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras &...
-
Technical Customer Support with German
4 tygodni temu
Katowice, Polska Concentrix Pełny etatKnowledge of German min. C1 and English min. B1 (for training purposes) Excellent communication and interpersonal skills Previous experience in customer support or related field Strong attention to detail and ability to multitask efficiently Previous experience working in technical environment or in interest in new technologies. Support customers for...
-
Technical Customer Support with German
4 tygodni temu
Katowice, Polska Concentrix Pełny etatKnowledge of German min. C1 and English min. B1 (for training purposes) Excellent communication and interpersonal skills Previous experience in customer support or related field Strong attention to detail and ability to multitask efficiently Previous experience working in technical environment or in interest in new technologies. Support customers for...
-
Technical Customer Support with German
1 miesiąc temu
Katowice, Silesia, Polska Concentrix Pełny etatKnowledge of German min. C1 and English min. B1 (for training purposes)Excellent communication and interpersonal skillsPrevious experience in customer support or related fieldStrong attention to detail and ability to multitask efficientlyPrevious experience working in technical environment or in interest in new technologies.Support customers for security...
-
Technical Customer Support with German
2 tygodni temu
Katowice, Silesia, Polska Concentrix Pełny etatKnowledge of German min. C1 and English min. B1 (for training purposes)Excellent communication and interpersonal skillsPrevious experience in customer support or related fieldStrong attention to detail and ability to multitask efficientlyPrevious experience working in technical environment or in interest in new technologies.Support customers for security...
-
Technical Customer Support with German
4 tygodni temu
Katowice, Silesia, Polska Concentrix Pełny etatKnowledge of German min. C1 and English min. B1 (for training purposes)Excellent communication and interpersonal skillsPrevious experience in customer support or related fieldStrong attention to detail and ability to multitask efficientlyPrevious experience working in technical environment or in interest in new technologies.Support customers for security...