Manager Data Center

2 miesięcy temu


Warsaw, Polska IGT Pełny etat
Responsibilities :


• Manage the team of 15+ Computer Operators and System Analysts supervising and providing service of the systems operations for Company customers to assure compliance with established schedules and objectives.
• Coordinate and control workforce utilization and timely, cost-effective scheduling of resources in support of services.
• Improving the qualifications of the operations staff: preparation and conducting of internal trainings, organization of external trainings.
• Design, develop, adjust and administer procedures for Computer Operations.
• Evaluate, review and recommend Computer Operations personnel for: promotions, changes in duty, transfers, salary changes, performance reviews, termination and recruitments
• Securing comfortable working conditions for the operations personnel in accordance with local law.

• Perform the role of Facilities Manager for Data Center.
• Supervising the secure installation and/or changes of hardware, system operating software, application software, network software/hardware and other products.
• Coordinating the repairs and maintenance of all the Data Center equipment. Interface with all maintenance vendors; review and maintain all system /network / facilities maintenance contracts.

• Perform the role of Security Manager and Business Continuity Manager maintain all external accreditations. Ensuring secure data transfer and collection.
• Maintaining contacts with the Customers representatives; informing them in detail on the service of the system. Act as primary contact for Customer personnel to maintain good working relationships.
• Ensuring constant communications with the Customer personnel; providing them with counseling service.
• Conducting and participating in local and global projects, process modeling for new projects and new customers.

Minimum knowledge and skills requirements:

• University degree in a computer related discipline and preferable experience in Computer Operations or IT support team
• Experience (min. 2-4 years) in team management.
• Demonstrate high flexibility and good communication in English.
• Strong verbal and written communication skills.
• Effective technical writing skills.
• Self-motivated, demonstrates initiative.
• Stress resistance and ability to perform under pressure.
• Able to balance priorities amongst all stakeholders.
• Advanced knowledge of IT best practices and associated tools related to Incident, Change, Release, Audit, and Problem Management.
• Knowledge of ITIL practices and standards.
• Knowledge of information security management system ISMS and ISO-27001, SOC standards.

Additional preferred skills and knowledge:

• Strong trouble-shooting and incident resolution skills.
• Working knowledge of IBM products – servers, DB2, middleware and monitoring applications.
• Working knowledge of Cisco products – routers, switches, firewalls, SolarWinds app etc.
• Knowledge of VMware and Linux.
• Understanding of communication technologies TCP/IP, LAN/WAN etc.
• Knowledge of Data Center network equipment like AC, UPS, fire suppression systems etc.
• Knowledge of ISO-20000 standards.

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• Strong trouble-shooting and incident resolution skills.
• Working knowledge of IBM products – servers, DB2, middleware and monitoring applications.
• Working knowledge of Cisco products – routers, switches, firewalls, SolarWinds app etc.
• Knowledge of VMware and Linux.
• Understanding of communication technologies TCP/IP, LAN/WAN etc.
• Knowledge of Data Center network equipment like AC, UPS, fire suppression systems etc.
• Knowledge of ISO-20000 standards.

#LI-HYBRID

#LI-SZ1


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