Customer Service Specialist
4 tygodni temu
Would you like to join us in shaping the transformation of our energy system? Then you've come to the right place We operate one of the largest Virtual Power Plants in Europe with thousands of networked power generators, consumers and storage facilities. With our team, we are working on the realisation of a sustainable power market – at our headquarter in the heart of Cologne-Ehrenfeld, in our European branches and, of course, also while working from home.
Customer Service Specialist (f/m/d)- Full or Part Time
- Kazimierza Brokla 2, 00-032 Warszawa, Polen
- With Professional Experience
- 5/21/24
As a Customer Service Specialist, your primary responsibility is to ensure the seamless onboarding of our customers to our Virtual Power Plant. This involves coordinating with internal teams, customers, and grid operators to connect their technical units efficiently. Once onboarded, you'll provide ongoing support by addressing inquiries regarding energy sales, communication, and invoicing, ensuring accurate and timely assistance.
You'll also play a crucial role in resolving technical issues and handling customer complaints in adherence to company standards. Collaboration with various departments is key as you work to streamline processes and serve as the vital link between our customers and internal teams. Your role as a Customer Service Specialist is essential in enhancing customer satisfaction and contributing to the overall success of the business.
Whether full-time or part-time – let us know how we match up on this point.
This is what you like- You provide high quality customer service to business customers by telephone and email.
- You facilitate customer onboarding, ensuring a smooth transition and integration into our services in accordance with the standards set by the company.
- You take over the master data maintenance and manage the data in the CRM system.
- You provide reliable information related to the data contained in the customer's invoices, the scope of data contained in the contract signed with the customer, and their progress based on system data.
- You collaborate with our team to refine solutions to meet customer needs and to improve user experience.
- You have a university degree, preferred in the field of renewable energies - or have other knowledge that helps you work at the interface between technology and the energy industry.
- You can listen actively and solve problems.
- You are committed to and responsible for the tasks entrusted to you.
- You are excellent in verbal and written communication and enjoy dealing with customers.
- You have experience in Customer Service, ideally in the energy sector, and you are familiar with databases, CRM systems, billing processes and similar. You are motivated to learn new skills quickly.
- You are good with MS Office products.
- You are fluent in written and spoken Polish and have knowledge of German at B1 level and English at B2 level.
“As a Customer Specialist, we are always in the middle of things and every day brings new tasks and challenges. Not only as the first contact person for our customers, but also as the interface between customers, network operators and the various departments, we contribute to the energy transition to the best of our abilities.”
Katarzyna, Customer Service Specialist
What's in it for you?We offer you a friendly team in which you have much room to contribute your ideas, as well as a challenging and varied job with a high level of personal responsibility. Join us in shaping the energy transition in Europe. If this job description suits you, please send us a detailed application via the link below.
We offer a salary between 7000-8500 PLN per month.
We adhere to non-disclosure guidelines and guarantee that your answers will be anonymous.
Apply Online Imprint | Privacy Policy Powered by softgarden-
Customer Service Specialist with French
3 tygodni temu
Warsaw, Polska Foundever Pełny etatCustomer Service Specialist with French Req ID#: 386029 Warsaw, Poland, PL Job Description: Long Description Join our team at Foundever! Customer Service Specialist with French and English Location: Warsaw (work from office) ✅ Providing the highest level of customer service; ✅ Answering incoming calls and meeting targets set by the Client...
-
Customer Service Specialist with English
2 tygodni temu
Warsaw, Polska Foundever Pełny etatCustomer Service Specialist with English Req ID#: 386575 Warsaw, Poland, PL Job Description: Long Description Join our team at Foundever! Customer Service Specialist with English Location: Warsaw (work from office) Tasks: ✅ Providing the highest level of customer service; ✅ Answering incoming calls and meeting targets set by the Client and...
-
Customer Service Specialist
2 tygodni temu
Warsaw, Polska GROHE Polska Sp.zo.o. Pełny etatCustomer Service Specialist at GROHE Polska Sp.zo.o. | softgarden View job here GROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products.For many decades, GROHE has been committed to...
-
Customer Service Specialist
4 tygodni temu
Warsaw, Polska HG International b.v. Pełny etatMiędzynarodowa firma w segmencie produktów non-food (unikalny koncept na rynku), obecny na 45 rynkach na całym świecie poszukuje ambitnej, pozytywnie nastawionej i otwartej na naukę osoby na stanowisko Customer Service Specialist. Biuro firmy znajduje się w Konstancinie-Jeziornej pod Warszawą. Zakres odpowiedzialności: Sprawdzanie poprawności,...
-
Customer Service Specialist
1 miesiąc temu
Warsaw, Polska HG International b.v. Pełny etatMiędzynarodowa firma w segmencie produktów non-food (unikalny koncept na rynku), obecny na 45 rynkach na całym świecie poszukuje ambitnej, pozytywnie nastawionej i otwartej na naukę osoby na stanowisko Customer Service Specialist. Biuro firmy znajduje się w Konstancinie-Jeziornej pod Warszawą. Zakres odpowiedzialności: Sprawdzanie poprawności,...
-
Customer Service Specialist with Italian
4 dni temu
Warsaw, Polska Foundever Pełny etatCustomer Service Specialist with Italian Req ID#: 386970 Warsaw, Poland, PL Job Description: Job Summary Join our team at Foundever! Customer Service Specialist with Italian (C1) and English (B2) Remotely Your daily tasks: ✅ Providing the highest level of customer service (E-mail/Phone); ✅ Answering incoming calls and meeting targets set...
-
Customer Service Specialist
2 miesięcy temu
Warsaw, Polska RDM Group Pełny etatJob description: RDM Group, leading producer in the recycled cartonboard business, is always looking for a Customer Service Specialist in Warsaw, Poland for France/Benelux, UK and DACH e CEE Markets.If you would like to act as a central point of contact between customers and internal services (Production, Logistics, Accounting, Quality), this position is the...
-
Customer Service Specialist
4 tygodni temu
Warsaw, Polska RDM Group Pełny etatJob description: RDM Group, leading producer in the recycled cartonboard business, is always looking for a Customer Service Specialist in Warsaw, Poland for France/Benelux, UK and DACH e CEE Markets.If you would like to act as a central point of contact between customers and internal services (Production, Logistics, Accounting, Quality), this position is the...
-
Customer Service Specialist with Czech
4 tygodni temu
Warsaw, Polska TopTalents Pełny etatWe are looking for Customer Service Specialist with Czech language. Daily work involves order management and cooperation with KAM and sales representatives from Czech Republic, as well as handling complaints and other issues affecting customer orders. We offer a competitive salary and contract of employment in a small but stable company that thrives in an...
-
Customer Service Specialist with Czech
4 tygodni temu
Warsaw, Polska TopTalents Pełny etatWe are looking for Customer Service Specialist with Czech language. Daily work involves order management and cooperation with KAM and sales representatives from Czech Republic, as well as handling complaints and other issues affecting customer orders. We offer a competitive salary and contract of employment in a small but stable company that thrives in an...
-
Customer Service Specialist
2 miesięcy temu
Warsaw, Polska Randstad Polska Pełny etatDla naszego klienta, producenta sprzętu medycznego poszukujemy aktualnie: Customer Service Specialist. oferujemyumowę o pracę tymczasową na okres pół roku z opcją przejęcia na stałe do wewnętrznych struktur firmypraca w systemie hybrydowym - dwa dni pracy zdalnejpraca w biurze - 3 dni w tygodniu w południowej części Warszawymiesięczny dodatek...
-
Customer Service Specialist
4 tygodni temu
Warsaw, Polska Randstad Polska Pełny etatDla naszego klienta, producenta sprzętu medycznego poszukujemy aktualnie: Customer Service Specialist. oferujemyumowę o pracę tymczasową na okres pół roku z opcją przejęcia na stałe do wewnętrznych struktur firmypraca w systemie hybrydowym - dwa dni pracy zdalnejpraca w biurze - 3 dni w tygodniu w południowej części Warszawymiesięczny dodatek...
-
Customer Service Specialist
2 miesięcy temu
Warsaw, Polska Grupa Absolvent Pełny etatThis is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in...
-
Customer Service Specialist
4 tygodni temu
Warsaw, Polska Grupa Absolvent Pełny etatThis is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in...
-
Customer Service Specialist with Portuguese
1 miesiąc temu
Warsaw, Polska HTH Recruitment Pełny etatCustomer Service Specialist with Portuguese (Brazilian) DescriptionWe are currently seeking a proactive individual to join our team in Warsaw as a Customer Service Specialist with proficiency in Portuguese. Joining a leading global producer of cutting-edge medical technology, you will play a crucial role within the Service Operations department of our...
-
Customer Service Specialist with Portuguese
4 tygodni temu
Warsaw, Polska HTH Recruitment Pełny etatCustomer Service Specialist with Portuguese (Brazilian) DescriptionWe are currently seeking a proactive individual to join our team in Warsaw as a Customer Service Specialist with proficiency in Portuguese. Joining a leading global producer of cutting-edge medical technology, you will play a crucial role within the Service Operations department of our...
-
Customer Service Specialist
4 dni temu
Warsaw, Polska Grafik Optymalny Sp. z o.o. Pełny etatCustomer Service Specialist Miejsce pracy: Warszawa Twój zakres obowiązków Obsługa zgłoszeń od użytkowników systemu poprzez czat, mail, telefon. Sporządzanie oraz aktualizowanie instrukcji, dotyczących oferowanych przez firmę rozwiązań. Prowadzenie szkoleń z zakresu obsługi oferowanego przez firmę programu. Nasze wymagania Minimum 2...
-
Specialist Customer Service with German
2 miesięcy temu
Warsaw, Polska Worldline Pełny etatSpecialist Customer Service with German Warsaw This is Worldline Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of...
-
Customer Service Specialist with Hungarian and English
2 tygodni temu
Warsaw, Polska Foundever Pełny etatCustomer Service Specialist with Hungarian and English Req ID#: 386578 Warsaw, Poland, PL Job Description: . Join our team at Foundever! Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company employing 1,500 great people across Poland...
-
Customer Service Specialist with Hungarian and English
1 tydzień temu
Warsaw, Polska Foundever Pełny etatCustomer Service Specialist with Hungarian and English Req ID#: 386578 Warsaw, Poland, PL Job Description: . Join our team at Foundever! Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company employing 1,500 great people across Poland...
