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Oracle Support Data Analyst
2 miesięcy temu
Poszukujemy kandydatów na stanowisko Oracle Support Data Analyst. Praca jest dedykowana dla międzynarodowej firmy z obszaru bankowości i finansów. Projekt dotyczy pracy w obszarze danych systemów finansowych, oraz wsparcia na produkcji.
Obowiązki
- Zapewnienie jakości danych poprzez zarządzanie informacjami w całym cyklu życia danych
- Obsługa wydań produkcyjnych, minimalizacja przestojów i zapewnienie dostępności systemów produkcyjnych.
- Wyjaśnianie zapytań funkcjonalnych od użytkowników biznesowych aplikacji, konsumentów.
- Wdrażanie procesów ITIL, takich jak zarządzanie incydentami, zarządzanie problemami i zarządzanie wydaniami.
- Prowadzenie dokumentacji wsparcia produkcji.
- Planowanie, śledzenie nakładów pracy/kosztów i prowadzenie raportów SLA/KPI dla programu GOS.
- Udział w on-callach
Wymagania
- Minimum 5 lat doświadczenie na podobnej pozycji
- Dobra znajomość zarządzania danymi referencyjnymi
- Bardzo dobra znajomość PL/SQL, UNIX Shell scripting
- Znajomość Oracle DB
- Dobra znajomość obszarów: incident/problem management, ITIL
- Bardzo dobry poziom języka angielskiego (min B2/C1)
- Biegłość w zakresie wsparcia technicznego L2/L3
- Doświadczenie/wiedza z zakresu branży finansowej. Dodatkowym atutem będzie wiedza z zakresu domeny danych referencyjnych papierów wartościowych
- Mile widziana znajomość narzędzi IBM do monitorowania takich jak: IBM MQ, MO71 lub podobnych
Oferujemy
- Długofalowa współpraca w oparciu o kontrakt B2B
- Stawka w zależności od doświadczenia (120 - 165) pln/h + VAT
- Praca dla rozpoznawalnej instytucji finansowej
- Praca w trybie hybrydowym (biuro w Warszawie)