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Oracle Support Data Analyst

2 miesięcy temu


Warsaw, Polska IT Performance Pełny etat

Poszukujemy kandydatów na stanowisko Oracle Support Data Analyst. Praca jest dedykowana dla międzynarodowej firmy z obszaru bankowości i finansów. Projekt dotyczy pracy w obszarze danych systemów finansowych, oraz wsparcia na produkcji. 

Obowiązki

  • Zapewnienie jakości danych poprzez zarządzanie informacjami w całym cyklu życia danych
  • Obsługa wydań produkcyjnych, minimalizacja przestojów i zapewnienie dostępności systemów produkcyjnych.
  • Wyjaśnianie zapytań funkcjonalnych od użytkowników biznesowych aplikacji, konsumentów.
  • Wdrażanie procesów ITIL, takich jak zarządzanie incydentami, zarządzanie problemami i zarządzanie wydaniami.
  • Prowadzenie dokumentacji wsparcia produkcji.
  • Planowanie, śledzenie nakładów pracy/kosztów i prowadzenie raportów SLA/KPI dla programu GOS.
  • Udział w on-callach

Wymagania

  • Minimum 5 lat doświadczenie na podobnej pozycji
  • Dobra znajomość zarządzania danymi referencyjnymi
  • Bardzo dobra znajomość PL/SQL, UNIX Shell scripting
  • Znajomość Oracle DB
  • Dobra znajomość obszarów: incident/problem management, ITIL
  • Bardzo dobry poziom języka angielskiego (min B2/C1)
  • Biegłość w zakresie wsparcia technicznego L2/L3
  • Doświadczenie/wiedza z zakresu branży finansowej. Dodatkowym atutem będzie wiedza z zakresu domeny danych referencyjnych papierów wartościowych
  • Mile widziana znajomość narzędzi IBM do monitorowania takich jak: IBM MQ, MO71 lub podobnych

Oferujemy

  • Długofalowa współpraca w oparciu o kontrakt B2B
  • Stawka w zależności od doświadczenia (120 - 165) pln/h + VAT
  • Praca dla rozpoznawalnej instytucji finansowej
  • Praca w trybie hybrydowym (biuro w Warszawie)