Client Manager

2 tygodni temu

Warsaw, Polska NTT Pełny etat
JOB DESCRIPTION

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?

Working at NTT

Key Roles and Responsibilities:

· Take ownership and develop trust relationships to drive land, expansion and renewals within assigned accounts in Manufacturing, Utilities and Energy verticals.

· Provide guidance and secure clients satisfaction throughout the entire lifecycle of their buying process.

· Work closely with NTT Ltd.’s go-to-market teams to execute company’s strategic pursues.

· Generate demand by assisting clients to identify current needs and effectively articulate how we can add value through our services and solutions.

· Shape strategic vendors relationships to build attractive value proposition for specified vertical customers.

· Use NTT Ltd.’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.

· Build enduring relationships and display an understanding of the client’s industry specifics, business environment, compliance challenges and strategy to identify current and future opportunities for NTT Ltd.

· Develop and align governance and compliance policies in own practice area to identify and manage risk exposure liability.

Knowledge, Skills and Attributes:

· Deep understanding of ICT in Manufacturing / Utilities market – IT-OT Convergence, Private 5G, OT Security, Industrial Internet of Things, Hyper-Automation, Managed Services, Cloud and Edge computing and connectivity.

· Sales business acumen - Skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) to bring them value from NTT’s portfolio of services.

· Sales client engagement and management - Skills used to effectively manage and analyze the client’s digital transformation journey, to improve relationships and drive sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing the expectations. Developing the skills required to know your client, building effective and lasting relationships with them, and being seen as a trusted advisor.

· Sales solution skills - Knowledge of NTT Ltd.'s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.

· Sales pursuit - Skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources to close sales opportunities.

Academic Qualifications and Certifications:

· Relevant Degree or Advanced Diploma.

· Post-graduate qualification would be advantageous.

· Relevant vendor certifications.

Required Experience:

· Proven track record of successful selling to Manufacturing, Utilities and Energy companies.

· Communication skills at the C-level and with top management.

· Advanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology market.

· Advanced experience negotiating with clients and vendors.

· Advanced experience with business-to-business sales techniques.

· Advanced experience analysing commercial information.

· Experience working with Salesforce.com platform.

Skills Summary

Account Management, Business Acumen, Client Relationship Management, Revenue Growth, Sales Pursuits, Solutions Selling, Structuring Deals

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category


Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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