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Manager/ Senior Manager E-commerce Tools

5 miesięcy temu

Warsaw, Polska Panasonic Automotive Systems Europe Pełny etat

WHAT YOU WILL BE DOING

You will lead the e-commerce Team based in Application Service Management department. The duties of the position include resource planning and allocation, training, development daily operational management and mid to long term setup of the team. Holding the position empowers for business planning as well as operational adherence to o budget/cost. You are accountable for project and service delivery of your team. Ensuring a smooth service operation along the IT service life cycle for all European customers of major e-commerce services is a daily routine. This includes continuous improvement, consolidation and improvement and renewal of the of the services directed to state of the art concepts/technologies. You align based on your profound knowledge of the matter with stakeholders of business and IT frequently on future requirements (based on Customer Journeys in in B2B und B2C for finished goods as subscription sales) , solution provisioning and assuring a high customer contentment. You will work with vendors on strategical level to align on SLA/ SLO and ensure delivery based on contractual obligations defined by you. Compliance and support of audit is assured by your team. 

WHAT WE ARE LOOKING FOR

You have a master’s degree in IT or comparable educational training which could as well be derived by work experience. You have very good knowledge in commerce tools web, frontend development as well as good interface knowledge of SAP S4HANA and salesforce CRM and PimCore PIM including relevant security necessities. You have at least 5 years of relevant work experience either in IT Service operation or consulting. You have at least 3 years of experience of leadership and provider management. Fluent in English is mandatory. Knowledge of financials , negotiation skills, sense for planning and knowledge how to deliver quality. Communication skills, service and team oriented thinking as well as a can do attitude are important. The foundation should be pragmatic thinking and a live your best mindset. Your demonstrate proactivity, result orientation and a high commitment as your key values.

WHAT WE OFFER YOU

A challenging strategic role where you can actively contribute to the company's success and take on responsibility International work environment Variety of training and development opportunities Attractive remuneration package, social, fitness & health benefits Flexible working hours Hybrid type of High Work-Life Balance Additional tool: company car