Sales Team Leader

1 miesiąc temu

Gdańsk, Polska SpotOn TA Pełny etat

SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.

spotonps.pl


Salary: Kindly Share with us your salary expectations.

Client: BPO Company.

The Role

Sales Team Leader

Office-Based – Gdańsk, Poland

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

 

Needed Languages – Must have one of the following langauges+ English:

  • German Speaker
  • Russian Speaker
  • Polish Speaker
  • Hungarian Speaker
  • Romanian Speaker
  • Czech Speaker.

 

Salary: Kindly Share with us your salary expectations.

Client: BPO Company.

 

 

Job Description

As The Sales Team Leader, you will manage the operations and more.

 

 

 

Detailed Duties and Responsibilities

  • Provide support in process development.
  • Ensure consistent quality and productivity.
  • Monitor, report and analyse KPIs relevant to the project.
  • Manage day-to-day operations.
  • Conduct feedback sessions with employees.
  • Coach, shadow and support employees.


Ideal Profile

Targeted Qualifications

  • Fluency in one of the following Languages, C1 level or Higher to effectively liaise the stakeholders of the region.
  • German Speaker
  • Russian Speaker
  • Polish Speaker
  • Hungarian Speaker
  • Romanian Speaker
  • Czech Speaker.
  • Fluency in English Language, C1 level or Higher.
  • Excellent organizational skills and attention to detail.
  • Min 3 years of experience in customer service in sales/technical areas.
  • Min 1 year experience Managing a Team.
  • Multitasking and prioritization skills.
  • The ability to identify training needs and support program development.
  • Experience in team management in the Call Center environment.

 

 

 

Interpersonal Skills

  • Communicative, Speak and/or write well and get your ideas across to others easily.
  • Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  • Confident, Pleasant, Energetic, Helpful, Trustworthy
  • Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  • Organized and punctual, put things in order so that they run smoothly and are always on time.
  • Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  • Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  • Precise, Make sure that things are done accurately, correctly, and exactly.
  • Willingness to acquire new knowledge.
  • Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.

 

 

 

 

Offer & Benefits

  • Salary: Kindly Share with us your salary expectations.
  • Office-Based – Gdańsk, Poland.
  • Private Medical Insurance.
  • Sports card.
  • A global team committed to the company values.
  • A dynamic work environment in a dynamically international company.

 

 

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Leadership Role

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