Customer Service Advisor

4 tygodni temu

Warsaw, Polska in4ge Pełny etat

For our client, an organization operating in the customer service sector and providing high-quality services to a wide range of clients, we are seeking a candidate for the position of Customer Service Advisor with proficiency in the German language.

Job Description

As a Customer Service Advisor (German), you will play a crucial role in delivering unparalleled customer service to our growing customer base. Your daily responsibilities will include handling customer inquiries, resolving issues, and directing them to the appropriate teams if necessary. You will be responsible for maintaining high levels of customer satisfaction and ensuring that all interactions are conducted in a professional and efficient manner.

Our requirements:
  • Knowledge of the German language at least C1.
  • Knowledge of the English language at least B2.
  • Completed university degree in the field of Business Administration, Supply Chain Management (SCM).
  • Experience in Customer Service/other direct customer facing roles is a plus.
  • Flexible, self-organized and able to work under pressure.
  • Willingness to work in shifts.
  • Customer oriented attitude.
  • 1-3 years of relevant professional experience (nice to have).
  • Good knowledge of MS Office.
  • Strong service and excellent customer-oriented communication and problem-solving skills.
  • Comfortable working in a changing, dynamic environment.

  • Excellent organizational and communication skills.

What we offer:
  • International operating environment.
  • Benefits.
  • Trainings with experts & professional induction & development programs.
  • Attractive salary.

 

 

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