Service Planning Agent

1 miesiąc temu


Szczecin, Polska Vestas Pełny etat

Do you have experience in wind turbine services? Do you want to work in an office? If so, this could be the job for you.

Service > Global Service Operations, Quality & HSE > Planning Excellence Center - Unscheduled Maintenance
The department of Service Operation Support, Technical Planning located in Szczecin, is part of a global Service Deliver Centre providing services to internal customers across the world. Main areas of responsibility is Technical Planning of Scheduled / Unscheduled / CIM service activities in SAP and Salesforce.

Responsibilities

Create work orders from system or manually Consider customer specifics in technical planning (including customer entitlement)- Triggering technical Support for complex jobs Upstream support role involved for quotation creation Task list improvement opportunities identified and aligned with Technical Support (who triggers task list creation & updates) Quality verification based on inputs provided by Field Technician. Identify CIM opportunities and link work order (if applicable)

Qualifications

Technical background and ideally experience on one of the following wind turbines: Vestas; Siemens; GE; Gamesa  relevant service experience, fault-findings, main component works and be ready to move into a more office-based position Proof of an engineering technical qualification would be a beneficial asset Fluent English

Competencies

Technical background Engineering technical qualification  Fault finding Planning and time management skills

What we offer
We offer you the opportunity to make a difference and to work in a multicultural and international company, where you have the possibility to improve your skills and develop professionally.

Additional information
Work location: Szczecin, Poland. Remote work is possible.
Please apply no later than //4.

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.


  • Service Planning Agent

    1 tydzień temu


    Szczecin, Polska Vestas Pełny etat

    Do you want to be part of the energy industry's global partner on sustainable energy solutions, with a tight focus on safety and quality standards? Do you have a desire to work collaboratively with the ability to motivate team members? If so, Vestas may have the opportunity for you! Service > Global Service Operations, Quality & HSE > Planning...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools,...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    2nd Level Service Desk Agent with German Miejsce pracy: Szczecin Technologies we use Operating system Windows Your responsibilities Provides proactive user helpdesk services to inbound customer service requests.Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with...


  • Szczecin, Polska Diebold Nixdorf Pełny etat

    Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources,...

  • L1 Agent with German

    3 tygodni temu


    Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to natural growth, we are increasing the size of our Customer Support...

  • 1st Level Agent with German

    1 miesiąc temu


    Szczecin, Polska Diebold Nixdorf Pełny etat

    1st Level Agent with GermanYour responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests ...

  • L1 Agent with German

    1 miesiąc temu


    Szczecin, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to natural growth, we are increasing the size...

  • CIM Agent

    4 tygodni temu


    Szczecin, Polska Vestas Pełny etat

    Would you like to work closely with global Continuous Improvement Management projects and join our friendly team? If yes, apply for this position and became a part of the planning department! Service > Global Service Operations, Quality & HSE > CIM Coordination The Department of SDC Service Operation Support, located in Szczecin, is part of a global...

  • Player Services Agent

    3 tygodni temu


    Szczecin, West Pomerania, Polska Huuuge Games Pełny etat

    We're looking for gamers who enjoy helping fellow gamers. You'll engage in chat conversations with our players, providing support and assistance throughout their gaming adventures. Share your expertise, impart necessary know-how, and resolve technical issues they encounter. Collect valuable feedback from players and strive to create an effortless and...


  • Szczecin, Polska Concentrix Pełny etat

    Description The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Technical Support Specialist - L1...

  • Player Services Agent

    1 miesiąc temu


    Szczecin, Polska Huuuge Games Pełny etat

    We're looking for gamers who enjoy helping fellow gamers. You'll engage in chat conversations with our players, providing support and assistance throughout their gaming adventures. Share your expertise, impart necessary know-how, and resolve technical issues they encounter. Collect valuable feedback from players and strive to create...

  • Customer Service Agent

    3 tygodni temu


    Szczecin, West Pomerania, Polska Personalbüro U. Herrmann Pełny etat

    Start: 17th JuneTasks: Languages: German C1 and English B2Candidate: tech background (experience or education)Warunki pracy:Customer Service for technical devices:Channels: voice, chat, e-mailSalary: 6500 PLN gross/monthBonus: up to 500PLN gross/monthType of employment: full time, labor contractOperating hours: Monday-Friday 9-18Benefits: private healthcare...

  • Customer Service Agent

    3 tygodni temu


    Szczecin, West Pomerania, Polska Personalbüro U. Herrmann Pełny etat

    Start: 17th JuneTasks: Customer Service for technical devices:Channels: voice, chat, e-mailProfile:Languages: German C1 and English B2Candidate: tech background (experience or education)Benefits:Salary: 6500 PLN gross/monthBonus: up to 500PLN gross/monthType of employment: full time, labor contractOperating hours: Monday-Friday 9-18Benefits: private...


  • Szczecin, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Due to natural growth, we are increasing the size of our Customer Support...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with GermanYour responsibilitiesProviding User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to the next appropriate level...


  • Szczecin, Polska Beliani Pełny etat

    Your responsibilities Telephone and e-mail service for Swedish-speaking individual clients Presenting Beliani products to our clients Chat service Planning shipments Taking care of the timely execution of orders Customer service inbound pre and post-sale via phone, e-mail and chat Processing orders Reporting to the Country Team Leader Taking care of the...


  • Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with German Miejsce pracy: Szczecin Your responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to...


  • Szczecin, Polska Diebold Nixdorf Pełny etat

    Customer Service Specialist with GermanYour responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests ...


  • Szczecin, Polska Beliani Pełny etat

    Your responsibilitiesTelephone and e-mail service for Swedish-speaking individual clientsPresenting Beliani products to our clientsChat servicePlanning shipmentsTaking care of the timely execution of ordersCustomer service inbound pre and post-sale via phone, e-mail and chatProcessing ordersReporting to the Country Team LeaderTaking care of the timely...


  • Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

    Your responsibilitiesTelephone and e-mail service for Swedish-speaking individual clientsPresenting Beliani products to our clientsChat servicePlanning shipmentsTaking care of the timely execution of ordersCustomer service inbound pre and post-sale via phone, e-mail and chatProcessing ordersReporting to the Country Team LeaderTaking care of the timely...