Customer Success Engineer

1 tydzień temu


Warsaw, Polska Infotree Global Solutions Pełny etat

For our client, a leader in cybersecurity, we are looking for an experienced Customer Success Engineer.

Work type model: fully remote from Poland.

About the role

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations.

This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands SASE technologies, and understands the complex world of cloud eco-systems and integrations.

You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions.

Qualifications

  • BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field.
  • Minimum 3-5 years relevant work experience in pre-sales, post-sales, technical support, consulting or similar roles.
  • In-depth understanding of networking and security concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators etc.
  • Understanding SASE architecture and value proposition.
  • Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP).
  • Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS etc.).
  • Knowledge of Linux (including BASH and Python scripting).
  • Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions.
  • Strong consulting and project management skills.
  • Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both internal and external to the organization.
  • Ability to multi-task and work in a fast-paced environment.
  • Availability to provide after-hours deliverables on a scheduled / non-scheduled basis.


  • Warsaw, Polska Infotree Global Solutions Pełny etat

    Customer Success Engineer with GermanAs a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations.This includes guidance for adoption, accelerated...


  • Warsaw, Polska Trellix Pełny etat

    Customer Success Manager - German SpeakingProfessional Services ConsultantSecurity Researcher - Malware AnalysisEnterprise Account DirectorChannels Program ManagerSenior Software Development EngineerSoftware Development Engineer, C++ & LinuxApprentice- HRManager Global Revenue Territory OperationsTax Manager - Transfer PricingEnterprise Account Manager -...

  • Customer Success Manager

    4 tygodni temu


    Warsaw, Polska emerson Pełny etat

    Are you an emerging talent looking for an opportunity to learn new skills and grow? Join our dedicated team of motivated professionals who share a collective passion for progress and excellence! The Customer Success Manager is a strategy-focused customer focal point managing a portfolio of targeted customers driving customer recurrent value realization and...


  • Warsaw, Polska Palo Alto Networks Pełny etat

    Job DescriptionYour CareerAs a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations.This includes guidance for adoption, accelerated integrations...

  • Customer Success Manager

    4 miesięcy temu


    Warsaw, Polska Teradata Pełny etat

    Customer Success Manager Location: Warsaw, Poland Requisition Number: 218090 External Description: Location: the role can be based anywhere in Poland What You’ll Do In this role you will, own the account strategy for engagement, adoption and success planning. Manage and curate existing customer relationships leveraging strong executive relationships...

  • Customer Success Engineer

    1 tydzień temu


    Warsaw, Polska Infotree Global Solutions Pełny etat

    As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations.This includes guidance for adoption, accelerated integrations with new cloud security...


  • Warsaw, Polska RetinAI Medical Pełny etat

    About UsIkerian AG is a leading producer of a cloud-based data management platform designed for the analysis of medical images using advanced AI algorithms. Our platform is classified as a medical device, complying with stringent regulations in both the EU and the US. We are dedicated to improving healthcare outcomes through innovative technology and...


  • Warsaw, Polska Docplanner Pełny etat

    Job Description Joining us as the Head of Customer Success Poland, you will lead our customer success operations across the Polish market. This role focuses on managing a team of 4 customer success managers with a total of 34 people, improving customer success metrics, and driving growth through strategic initiatives, such as creating a dedicated...

  • Customer Success Manager

    4 tygodni temu


    Warsaw, Polska Worldline Pełny etat

    The Opportunity As a Customer Success Manager, you will be the primary point of contact for service delivery, ensuring both overall and day-to-day operations run smoothly. You will build and maintain strong customer relationships, support business projects across departments, and ensure operational performance meets our high standards. Your role will...

  • Customer Success Manager

    4 tygodni temu


    Warsaw, Polska FREE NOW Pełny etat

    YOUR DAILY ADVENTURES WILL INCLUDE:You will own a portfolio of Mid-market and a few Enterprise clients, and you will be responsible for developing this portfolio through client retention, upselling and cross-selling our B2B solutions. You will build a strong relationship with your top customers and engage with clients across the entire national...


  • Warsaw, Polska Worldline Pełny etat

    This is Worldline Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our...

  • Customer Success Leader

    3 tygodni temu


    Warsaw, Polska Eternis Pełny etat

    W Eternis pomagamy ludziom lepiej pracować na aplikacjach takich jak Bolt, Bolt Food, FREENOW, Glovo, Uber, Uber Eats, Wolt i innych, które są liderami transformacji mobilności oraz usług dostawczych w polskich miastach. Poprzez nasze działania, pomagamy ludziom szukającym elastycznych form pracy. Oferujemy im nowe możliwości kształtowania...


  • Warsaw, Polska Triumph International Pełny etat

    Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the...


  • Warsaw, Polska Elsevier Sp. z o.o. Company Pełny etat

    About the Role The Customer Success Manager (CEE) role will ensure and grow additional revenue opportunities and protect revenue base via a total solution strategic approach within the book of business. Your focus will be on developing existing customers in CEE region, working mostly with Banking and Fintech sectors. Some travel may be required to support...

  • Customer Success Manager

    1 miesiąc temu


    Warsaw, Polska e-point SA Pełny etat

    responsibilities : Będziesz odpowiedzialny za zarządzanie relacjami z klientami na każdym etapie współpracy, od wdrożenia do długoterminowego wsparcia. To Ty będziesz głównym punktem kontaktu, dbając o ich satysfakcję i sukces. Twoim zadaniem będzie sprzedaż i obsługa zamówień u obecnych klientów, co oznacza przygotowywanie ofert,...


  • Warsaw, Polska Equinix Pełny etat

    Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...


  • Warsaw, Polska Equinix Pełny etat

    Who are we? Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...


  • Warsaw, Polska Elsevier Sp. z o.o. Company Pełny etat

    About the role The Customer Success Manager role will ensure and grow additional revenue opportunities and protect revenue base via a total solution strategic approach within the book of business. Your focus will be on developing existing customers in CEE & Balkans region, working mostly with Banking and Fintech sectors. Some travel may be required to...


  • Warsaw, Polska Triumph International Pełny etat

    Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the...

  • Engineer Customer Solutions

    3 miesięcy temu


    Warsaw, Polska Kuehne Nagel Pełny etat

    .Join us and take on an exciting role where you'll play a key part in our logistics planning team focusing on contract logistics. Opis stanowiska .As a Solutions Engineer (m/f/d) in Logistics, you'll be an essential member of our international team responsible for securing major clients in contract and warehouse logistics within Poland, Hungary and Romania....