Driver and Partner Support
1 miesiąc temu
Dla naszego Klienta poszukujemy kandydatów na stanowisko: Driver and Partner Support.
Driver and Partner SupportNumer referencyjny: WA1/10/2024/DM
Miejsce pracy: Warszawa
Zakres obowiązków:
- Wsparcie kierowców Uber w korzystaniu z aplikacji oraz aktywacji konta
- Udzielanie wsparcia technicznego i wyjaśnianie procesów związanych z funkcjonowaniem Uber Driver
- Profesjonalna obsługa kierowców i partnerów w każdej interakcji
- Realizacja połączeń telefonicznych w ramach wsparcia i zwiększania zaangażowania kierowców
- Pomoc kierowcom w rozwiązywaniu problemów, takich jak opóźnione płatności
- Śledzenie i wdrażanie nowych zasad oraz programów Ubera
Wymagania:
- Doświadczenie w obsłudze klienta
- Znajomość języka angielskiego i polskiego na poziomie B2
- Mile widziana znajomość języka rosyjskiego i ukraińskiego
- Umiejętność pracy z MS Excel i/lub Google Sheets
- Doskonałe umiejętności komunikacyjne i organizacyjne
Oferujemy:
- Kartę Multisport
- Prywatną opiekę medyczną Luxmed
- Ubezpieczenie na życie
"Informujemy, iż w spółkach z Grupy Adecco działających w Polsce wdrożyliśmy procedurę dokonywania zgłoszeń wymaganą Ustawą o Ochronie Sygnalistów. Szczegółowe informacje są dostępne w biurach Adecco"
Dla naszego Klienta poszukujemy kandydatów na stanowisko: Driver and Partner Support
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