Collections Specialist with German
3 miesięcy temu
For our Client from biotechnology sector, we are currently seeking a Collections Specialist with proficiency in German to manage accounts receivable processes. The ideal candidate will be responsible for ensuring timely and accurate collection of outstanding payments, maintaining positive relationships with clients, and contributing to the financial health of the company.
Responsibilities:
- handling customer accounts on a daily basis, including contacting them via email and phone,
- managing disputes by logging them, coordinating resolutions, and clarifying any issues with clients and relevant departments,
- performing cash collection activities, such as simple clearings, nettings, and supporting the banking team,
- collaborating with the Local Finance and Sales departments,
- maintaining customer relationships,
- conducting account reconciliations, reviewing old items, and performing netting,
- preparing monthly and weekly reports,
- coordinating cheque and refund processes,
- reducing unapplied and unallocated cash levels by contacting customers for remittance advice,
- identifying areas for process improvement.
Requirements:
- German level B2/C1,
- English level B1/B2,
- experience in accounting background and expertise,
- strong customer focus,
- business knowledge,
- written and verbal communication skills,
- experience in a multi-national environment,
- prefer candidates with a Bachelor's or Master's degree.
The offer:
- medical care with Enelmed,
- multisport card,
- employer-paid group insurance,
- flexible working hours,
- lunch break included in working hours,
- language learning during work hours,
- two additional days off (December 24th and 31st),
- specialist courses and training,
- friendly atmosphere,
- myBenefit platform,
- hybrid work model (2 days in the office).
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