Customer Service Specialist with Czech
2 tygodni temu
Job Summary
We are seeking a Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service to our clients.
Job DescriptionResponsibilities:
- Daily contact with customers via phone, email, and chat to resolve their queries and provide solutions
- Update customer data in the system to ensure accuracy and efficiency
- Create reports to track customer interactions and feedback
- Communicate effectively with other teams within the organization
Requirements:
- Minimum 3 months of experience in customer service
- Fluent knowledge of Czech language (C1 level)
- Good command of English language (B2 level)
- Bachelor's or Master's degree from a recognized university
- Excellent communication, goal-oriented, teamwork, attention to detail, problem-solving skills
- Openness to onboarding in the office in Warsaw for 1 week followed by remote or hybrid work arrangement
Offer:
- Work in a successful, well-organized international organization
- Daily use of Czech language
- Attractive benefits and quarterly bonus opportunities
EU work permit required
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