Customer Service Specialist with Czech

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

Job Summary

We are seeking a Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service to our clients.

Job Description

Responsibilities:

  • Daily contact with customers via phone, email, and chat to resolve their queries and provide solutions
  • Update customer data in the system to ensure accuracy and efficiency
  • Create reports to track customer interactions and feedback
  • Communicate effectively with other teams within the organization

Requirements:

  • Minimum 3 months of experience in customer service
  • Fluent knowledge of Czech language (C1 level)
  • Good command of English language (B2 level)
  • Bachelor's or Master's degree from a recognized university
  • Excellent communication, goal-oriented, teamwork, attention to detail, problem-solving skills
  • Openness to onboarding in the office in Warsaw for 1 week followed by remote or hybrid work arrangement

Offer:

  • Work in a successful, well-organized international organization
  • Daily use of Czech language
  • Attractive benefits and quarterly bonus opportunities

EU work permit required



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