IT Operations Specialist, Warsaw

3 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking an experienced Aftermarket Failure Analysis Engineer to join our team in Warsaw, Poland, supporting our customer Xiaomi.

Key Responsibilities
  • Manage and maintain IT infrastructure in the Poland office and Northeast Europe.
  • Install, configure, and maintain office devices, resolving daily hardware and desktop issues.
  • Provide technical support for global users, adhering to ITSM systems and ITIL processes.
  • Create technical documentation and standardize IT services.
  • Analyze IT support issues, prepare reports, and drive improvements in IT service quality.
Requirements
  • Bachelor's degree or higher in computer science or a related field.
  • At least 2 years of experience in overseas office network construction and desktop support services.
  • Familiarity with professional computer networking knowledge.
  • Proficiency with mainstream routers, switches, firewalls, server products, and related technologies; Cisco CCNA/CCNP or other vendor-related certifications are preferred.
Languages

Polish - fluent
Chinese - advantageous

About Us

ThunderSoft is a leading provider of OS technologies, solutions, and services.



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