IT Operations Specialist, Warsaw
3 tygodni temu
We are seeking an experienced Aftermarket Failure Analysis Engineer to join our team in Warsaw, Poland, supporting our customer Xiaomi.
Key Responsibilities- Manage and maintain IT infrastructure in the Poland office and Northeast Europe.
- Install, configure, and maintain office devices, resolving daily hardware and desktop issues.
- Provide technical support for global users, adhering to ITSM systems and ITIL processes.
- Create technical documentation and standardize IT services.
- Analyze IT support issues, prepare reports, and drive improvements in IT service quality.
- Bachelor's degree or higher in computer science or a related field.
- At least 2 years of experience in overseas office network construction and desktop support services.
- Familiarity with professional computer networking knowledge.
- Proficiency with mainstream routers, switches, firewalls, server products, and related technologies; Cisco CCNA/CCNP or other vendor-related certifications are preferred.
Polish - fluent
Chinese - advantageous
ThunderSoft is a leading provider of OS technologies, solutions, and services.
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