Customer Service Professional with English, Gdańsk

4 tygodni temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat
Customer Service Professional with English

We are seeking a highly skilled and motivated Customer Service Professional to join our team at Foundever.

Key Responsibilities:
  1. Provide exceptional customer service through various communication channels, including chat, email, and phone.
  2. Answer incoming calls and meet targets set by the customer and management.
  3. Follow company policies and procedures to ensure quality and efficiency.
  4. Perform daily tasks in a timely and efficient manner.
  5. Achieve quality goals for calls and customer satisfaction.
Requirements:
  1. Language: Proficiency in English (C1).
  2. Experience: Previous experience in sales is an advantage.
  3. Technology: Knowledge of MS Office and developed computer skills.
  4. Personality: Motivated and enthusiastic individual.
What We Offer:
  1. Flexibility to choose between freelance or employment contract.
  2. Basic salary plus bonuses.
  3. Opportunity to work in our new office in Gdansk.
Additional Benefits:
  1. Co-financing for glasses and holidays.
  2. Employee referral program.
  3. Vouchers for various occasions.
  4. Private Medicover insurance.
  5. Multisport card available.
  6. Internal Everbetter program for promoting a healthy lifestyle.
  7. Professional development through training and cross-location cooperation at the international level.
Company Overview:

Foundever is a global leader in the customer experience industry, providing innovative CX solutions and expertise to +750 leading brands worldwide.

Job Segment: Consulting, Network, Customer Service, Technology



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