Customer Service Expert with European Languages

3 dni temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat
Role Overview

At Swarovski, we're seeking a talented and motivated Junior Customer Service Specialist to join our team. As a representative of our brand, you'll provide exceptional customer service, ensuring a seamless experience for our customers.

The ideal candidate will possess fluency in English and at least one other European language, with a strong ability to work under pressure and thrive in a multicultural environment.

Responsibilities
  • Deliver high-quality customer service through various communication channels.
  • Respond to customer inquiries and resolve issues efficiently and effectively.
  • Maintain accurate records and ensure data integrity across all systems.
  • Contribute to Continuous Improvement initiatives by identifying areas for improvement and implementing changes.
Requirements
  • Fluency in English (speaking and writing).
  • Fluency in at least one other European language (French, German, Italian, Spanish).
  • Experience in Customer Service, preferably in a multicultural environment.
  • Able to work under pressure and maintain composure in challenging situations.
About Us

We're an equal opportunity employer committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about delivering exceptional customer experiences and joining a dynamic team, we encourage you to apply.



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