HR Services
4 tygodni temu
About the Role:
We are seeking an experienced HR Services and Resolution Specialist to join our team. The successful candidate will have a strong background in HR processes, excellent communication skills, and proficiency in French.
Key Responsibilities:
- Maintain accurate and up-to-date HR data records in global and/or local HR systems within the Hire to Retire process scope.
- Prepare and review HR documents, including contracts and addendums.
- Respond to routine and complex HR-related questions and escalated customer service inquiries (HR policies, procedures, workforce administration).
- Apply the four-eyes principle to ensure the quality and accuracy of HR processes, data, and documents.
- Ensure the validity of employee population data and records, along with accurate data entry of HR information for all employees.
- Contribute to the continuous improvement and optimization of processes within the area of responsibility.
Requirements:
- 2+ years of experience in HR Services process.
- Very good knowledge of French and English is required.
- Good knowledge of ticketing systems and technology that supports workforce administration.
- Proactive and customer-focused attitude.
- Excellent written, oral, presentation, facilitation, and interpersonal communication skills.
What We Offer:
- A comprehensive benefits package including health and well-being support, work-life balance, learning and development opportunities, and employee support and engagement initiatives.
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