Aktualne oferty pracy związane z Customer Support Consultant - Kraków, Lesser Poland - TN Poland

  • Customer Support Consultant

    3 dni temu

    Kraków, Lesser Poland SupportYourApp Pełny etat

    (Czech) Customer Support Consultant (Poland, remotely)Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What You Will Do:Communicate with hot...

  • Customer Support Consultant

    1 tydzień temu

    Kraków, Lesser Poland SupportYourApp Pełny etat

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Customer Support Consultant

    8 godzin temu

    Kraków, Lesser Poland SupportYourApp Inc. Pełny etat

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Customer Support Specialist

    4 godzin temu

    Kraków, Lesser Poland SupportYourApp Inc. Pełny etat

    About Us:At SupportYourApp Inc., we're a multinational company that provides secure technical, customer support, and CX services for tech companies worldwide.We have over 30 countries as our client base and work in more than 55 languages. Since 2010, we've become an industry leader in premium outsourced customer support and expanded to 7 hubs globally.We...

  • Customer Support Professional

    3 dni temu

    Kraków, Lesser Poland SupportYourApp Pełny etat

    Job Description: As a Customer Support Consultant, you will be responsible for providing exceptional customer service to our clients worldwide. You will communicate with hot leads and existing customers via calls, build positive relationships, meet team KPIs, and maintain knowledge of our client's products and services.What makes this role exciting?You will...

  • Customer Service Support with German @

    2 tygodni temu

    Kraków, Lesser Poland Antal Pełny etat

    Location:  Kraków We work : Hybrid (3 days from office per week) Contract of employment : full-time Recruitment process:  online  About your future employer: Our client is a global financial corporation that takes customer service to a higher level and enhances the customer service experience. Therefore, we are looking for young professionals who want to...

  • Technical Support Consultant

    20 godzin temu

    Kraków, Lesser Poland Medius AB Pełny etat

    About MediusMedius is a global company that provides cloud-based solutions that help businesses manage their invoices and payments more easily. The company provides software that automates tasks like approving invoices, tracking expenses, or paying suppliers.Medius's solutions are used by over 500,000 unique users across 116 countries, highlighting its...

  • Customer Support Professional

    7 dni temu

    Kraków, Lesser Poland Gcore group Pełny etat

    Gcore Group is a global leader in cloud and edge computing, committed to delivering exceptional customer experiences and driving innovation in the digital landscape. We are seeking a seasoned Customer Support Professional to join our team.Key Responsibilities:Provide top-notch customer support to clients and internal users via various channels, including...

  • Multilingual Support Agent

    4 godzin temu

    Kraków, Lesser Poland SupportYourApp Inc. Pełny etat

    About the Position:This is an exciting opportunity to join our Customer Support Consultant team and contribute to the delivery of exceptional customer experiences.As a key member of our team, you'll be responsible for providing timely and effective support to our clients, navigating complex technical issues, and fostering strong relationships built on trust...

  • Salesforce Customer Support Specialist

    7 dni temu

    Kraków, Lesser Poland Scaleworks Pełny etat

    Scaleworks is a private equity fund that acquires and invests in B2B SaaS companies. Our goal is to accelerate sustainable, high-growth software companies and help them become even more successful. Each company has its own unique product, team, and story, all while being a part of the Scaleworks family.Headquartered in San Antonio, Texas, we have over 330...

  • Multilingual Support Specialist

    3 dni temu

    Kraków, Lesser Poland SupportYourApp Pełny etat

    Job Overview: As a Customer Support Consultant, you will play a critical role in delivering exceptional customer experiences for our clients. You will be responsible for communicating with customers, resolving issues, and maintaining knowledge of our client's products and services.Key Responsibilities:Provide customer support via phone, email, or...

  • Remote Customer Care Representative

    3 dni temu

    Kraków, Lesser Poland SupportYourApp Pełny etat

    About the Role: We are seeking a skilled Customer Support Consultant to join our team. In this role, you will provide top-notch customer support to our clients, resolving issues and improving their overall experience.Key Responsibilities:Deliver exceptional customer service via phone, email, or chat.Identify and resolve customer complaints and issues in a...

  • Customer Support Specialist

    7 dni temu

    Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    At Randstad Polska Sp. z o.o., we are looking for a skilled Customer Service Analyst to join our team in Kraków. As a representative of an American IT company, you will be responsible for providing exceptional customer service and support to key business customers.Job Responsibilities:SUPPORTING KEY BUSINESS CUSTOMERS IN SOLVING REPORTED PROBLEMSADVISING...

  • Salesforce Customer Support Specialist @

    3 tygodni temu

    Kraków, Lesser Poland Full Circle Insights Pełny etat

    Who Are We? The Full Circle Insights team is made up of former Salesforce executives, marketing experts, product managers, and automation specialists who understand how valuable data is – and how frustrating it can be to get. Our powerful, Salesforce native solution empowers companies to easily create attribution models, measure sales and marketing...

  • Global Customer Support Expert

    16 godzin temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Job DescriptionWe are seeking a highly motivated and detail-oriented Global Customer Support Expert to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to customers via email, chat, and social media.In this role, you will use your strong communication skills to resolve customer complaints...

  • Customer Support Expert

    5 dni temu

    Kraków, Lesser Poland ZEN Pełny etat

    At ZEN, we strive to deliver exceptional customer experiences through our payment platform. We are committed to making finances smooth and effortless for everyone.We are seeking a highly skilled Customer Service Specialist to join our team in Poland. As a frontline representative of our brand, you will directly interact with customers to resolve their issues...

  • Dynamics 365 Developer

    8 godzin temu

    Kraków, Lesser Poland NOVA Consulting Group Pełny etat

    We are looking for a skilled Dynamics Developer & Consultant who can help our clients with CRM (Marketing, Sales, Customer Service, Field Service) in Dynamics 365.What you will do:Cooperate with customers' cross-functional users like technical, business, and management to understand their strategy and identify their requirements.Implement, maintain, and...

  • Global Customer Experience Associate

    3 dni temu

    Kraków, Lesser Poland SupportYourApp Pełny etat

    About Us: We are a multinational company specializing in providing secure technical, customer support, and CX services to tech companies globally. Our mission is to deliver exceptional customer experiences and build long-term relationships with our clients.As a Customer Support Consultant, you will play a vital role in achieving our mission. You will be...

  • Customer Support Representative

    1 dzień temu

    Kraków, Lesser Poland AirHelp Pełny etat

    AirHelp is a global leader in air travel assistance, and we're seeking a skilled Customer Support Representative to join our team. As a representative of our company, you'll be the first point of contact for customers experiencing flight disruptions.Key Responsibilities:Assess customer claims and provide timely, friendly responses via email, chat, and social...

  • Support Specialist

    4 dni temu

    Kraków, Lesser Poland AirHelp Pełny etat

    About UsAirHelp is a leading company in the airline industry, dedicated to making air travel fairer for millions of passengers worldwide.We pride ourselves on being a dynamic and international team, fluent in multiple languages, including English, Arabic, and French. Our mission is to provide exceptional customer support and ensure that travelers receive the...

Customer Support Consultant

1 miesiąc temu

Kraków, Lesser Poland TN Poland Pełny etat

Unlock Your Potential in a Multicultural and Multilingual Environment

 

Job Description:

Are you passionate about the world of technology?

We invite you to join our Customer Support Consultant team and thrive in a dynamic environment that offers limitless opportunities for growth and development.

You will be working with leading SaaS, Software, or Hardware solutions, enjoying the comfort of your home office, and mastering new skills while achieving challenging goals.

What You Will Do:

  1. Provide exceptional customer support via calls, chats, and emails
  2. Build long-lasting relationships with customers by providing personalized solutions and support
  3. Meet and exceed team key performance indicators (KPIs)
  4. Stay up-to-date with the latest cutting-edge technology and industry trends
  5. Handle sensitive customer information securely and confidentially
  6. Implement the latest customer happiness practices and ensure high customer satisfaction rates
  7. Maintain a working knowledge of our client's products and services
  8. Collaborate with developers and other departments of various IT companies to resolve technical issues and improve overall customer experience

Requirements for Success:

  1. Excellent English and Ukrainian language skills (at least C1 level for both spoken and written)
  2. Experience in customer service, preferably in a similar role or industry
  3. Strong analytical and research skills to troubleshoot complex issues
  4. A positive and responsible attitude towards work and customers
  5. Personal laptop or computer with a minimum of 8GB RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Bonus Requirements:

  1. Experience in technical support, preferably in a similar field or industry
  2. Experience with CRM systems and software

Benefits and Perks:

  1. Full remote work opportunity with flexibility and autonomy
  2. Inclusive international work environment with diverse teams and clients
  3. Competitive compensation in USD
  4. Generous bonuses for referring friends and colleagues
  5. Paid intensive training and probation program
  6. Work-life balance and flexible scheduling
  7. Supportive management interested in your growth and long-term career development
  8. Greenhouse conditions for self-development and continuous learning

About Us:

SupportYourApp is a global Support-as-a-Service company that provides secure technical, customer support, and CX services to tech companies worldwide.

We have over 30 years of experience working with clients from more than 30 countries and speaking over 55 languages.

Since our founding in 2010, we have become an industry leader in premium outsourced customer support and expanded to 7 hubs around the world.

We prioritize our team members' well-being and provide an individualized approach, surrounding them with unlimited care and a positive work environment.

We welcome candidates from diverse backgrounds and experiences. Join us today and send your CV in English, highlighting your outstanding skills.