PreSales Engineer

2 dni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

Solaris Laser is part of Markem-Imaje. Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As our PreSales Engineer (Application Specialist in internal terms), you will be in charge of application feasibility analyses & providing solutions for laser marking in a wide range of applications. You will also act as a technical support for our end users of laser marking systems.

What you will do:

  • Perform application feasibility analyses for sales opportunities. Check the quality of the marking defined by the customer to determine the feasibility, required equipment, and required setup to achieve the objectives for the Coding & Marking Solutions.
  • Supply high-quality technical Sample & Feasibility reports with complete descriptions of solutions including benefits and weaknesses of each solution tested.
  • Adjust, calibrate, and set optical components of laser marking systems.
  • Provide technical support for Solaris Laser business partners and end-users in the operation of laser marking systems.
  • Provide technical support in troubleshooting problems related to operating laser marking systems.
  • Diagnose problems and provide solutions for end-users.
  • Provide timely and accurate customer feedback.
  • Support pre-sales and final installation of laser marking systems on production lines at customer sites.
  • Provide training in the operation, installation, and maintenance of laser marking systems for Solaris business partners and end-users.

What you need to have:

  • Degree in Engineering or 3+ years of previous experience in Mechanical or Electrical Engineering.
  • Hands-on experience working with technical equipment.
  • Experience in tech support, desktop support, or a similar role.
  • Experience in field service would be an advantage.
  • Manual skills (operation of simple tools).
  • Experience or interest in optical or laser systems is an advantage.
  • Availability for business travel within the country as well as abroad.
  • English at least B2 level.
  • Cat. B Driving license.

What we offer:

  • A great job, highly professional environment, and friendly work culture.
  • Growth opportunities within an international organization.
  • Private health care (Medicover).
  • Multisport.
  • Performance-based yearly merit increase.
  • Recruitment referral bonus.
  • Company social benefits fund.
  • Opportunity to join a group life insurance plan.
  • Smart casual dress code.

You'll only be the right candidate if you are aligned to our values and culture:

  • Winning through customers.
  • High ethical standards, openness, and trust.
  • Expectations for results.
  • Respect and value people.

If you believe you match our values and have the experience we're looking for, then apply We can't wait to hear from you.

#LI-HYBRID

#LI-DB1

#LI-WM1

Work Arrangement: Hybrid.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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