End-User Support Engineer

5 dni temu


Katowice, Silesia, Polska TN Poland Pełny etat

Currently, we are looking for an End-User Support Engineer to make our EPAM Katowice Team even stronger.

To succeed in this role you should be highly creative, with developed communication and people management skills.

If this resonates with you, this could be the perfect opportunity to join the EPAM team

Responsibilities
  • Support colleagues regarding IT requests/incidents (hardware/software)
  • Communicate with external vendors and Global IT teams to resolve problems
  • Maintain and update assets inventory
  • Communication room maintenance and environment monitoring
  • Installation and maintenance of IT equipment in the office (Network, Printing, Conference equipment)
  • Taking employees or clients through a series of actions, either face-to-face or remotely via MS Teams, to help set up systems or resolve issues
  • Rapidly establish a good working relationship with employees and other teams, promoting good IT practices
Requirements
  • Intermediate/Advanced troubleshooting skills in WinOS, MacOS, and Linux OS
  • Understanding of basic principles of asset management (ITIL or any other ITSM tool)
  • Basic knowledge of Microsoft EntraID (Azure-AD)
  • Experience in ticketing system (ServiceNow or similar) and asset management application
  • Intermediate knowledge of networking (TCP/IP, DNS, DHCP)
  • User-friendly attitude willing to help employees solve their daily issues with IT infrastructure
  • Good communication skills and problem-solving attitude
  • Capable of working in a team in a multi-level organization
  • Willing to learn new technologies and respond quickly to new challenges
  • Work permanently on-site
  • Fluent English communication skills at a B2+ level
We offer
  • We gather like-minded people: Engineering community of industry professionals, friendly team and enjoyable working environment, flexible schedule and opportunity to work remotely within Poland, chance to work abroad for up to 60 days annually, relocation within our 50+ offices
  • We provide growth opportunities: Outstanding career roadmap, leadership development, career advising, soft skills, and well-being programs, certification (GCP, Azure, AWS), unlimited access to LinkedIn Learning, Get Abstract, OReilly, Cloud Guru, language classes in English and Polish for foreigners
  • We cover it all: Stable income (Employment Contract or B2B), participation in the Employee Stock Purchase Plan, benefits package (health insurance, multisport, shopping vouchers), strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Please note: The set of bonuses might vary based on the role you apply for; specifics will be discussed with our recruiter during the general interview. We will reach out to selected candidates exclusively.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

#J-18808-Ljbffr
  • Support Technician @

    4 tygodni temu


    Katowice, Silesia, Polska KUBO Pełny etat

    For our client providing technology services for the aviation industry, we are looking for an End User Support Technician to work onsite at the office in Katowice.- Experience in end user support or IT helpdesk role- Language requirement: Proficiency in English (min.B2)- Strong problem-solving skills and ability to manage incidents efficiently- Knowledge of...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    We are seeking a skilled IT Support Specialist to join our team at TN Poland. As an End-User Support Engineer, you will be responsible for providing technical assistance to our colleagues regarding IT requests and incidents.To succeed in this role, you should possess strong communication skills, as well as the ability to work independently and as part of a...


  • Katowice, Silesia, Polska Capgemini Pełny etat

    Key AccountabilitiesYou will be accountable for designing, implementing, and maintaining end-user computing environments, including desktop and mobile devices, collaboration tools, and software deployment.Your key responsibilities will include analyzing and resolving technical issues related to Windows 10, Virtual machine (VirtuOS), Client workstation, and...

  • Desktop Engineer

    5 dni temu


    Katowice, Silesia, Polska TN Poland Pełny etat

    We are seeking a highly skilled Desktop Engineer to join our team at TN Poland. As an End-User Support Engineer, you will be responsible for designing, implementing, and maintaining desktop computing environments.The ideal candidate will have a strong understanding of Windows, macOS, and Linux operating systems, as well as experience with asset management...


  • Katowice, Silesia, Polska ING Pełny etat

    ING Hubs Poland is hiringWe are looking for you if:you are able to analyze & solve problems efficiently,you are good at communication and are able to deliver results as promised,you can provide 24x7 application support on a rotational basis,you can monitor and maintain application performance, ensuring high availability and reliability,you can develop and...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    TN Poland is seeking an Enterprise UI Engineer to contribute to the success of our client's mobile development projects. Our goal is to deliver high-quality apps that meet user needs.About the Role:Be part of the product development process, ensuring seamless integration of UI components with backend systems.Work collaboratively with cross-functional teams...


  • Katowice, Silesia, Polska Excis Compliance Pełny etat

    Job DescriptionWe are seeking a highly skilled Desktop Support Specialist to join our team at Excis Compliance. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Main Responsibilities:Provide onsite and desk-side support services to end-users.Troubleshoot PC-related problems, including...


  • Katowice, Silesia, Polska ING Pełny etat

    Job opening at ING Hubs PolandWe're looking for an individual with:problem-solving skills and ability to work efficiently,strong communication skills and ability to deliver results,capacity to provide 24x7 application support on a rotational basis,responsibility for monitoring and maintaining application performance for high availability and...


  • Katowice, Silesia, Polska Excis Compliance Pełny etat

    Job SummaryThis is an exciting opportunity to join our IT team as a Computer Hardware and Software Support Expert at Excis Compliance. You will play a critical role in providing top-notch technical support to our end-users.Main Responsibilities:Provide technical support to end-users via phone, email, or in-person.Troubleshoot hardware and software issues,...


  • Katowice, Silesia, Polska Capgemini Pełny etat

    User Experience Manager with GermanChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations...


  • Katowice, Silesia, Polska Cyclad Pełny etat

    Cyclad Job Description - Technical Support ManagerWe are looking for a highly skilled Technical Support Manager to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving technical issues.About the RoleThis role is a hybrid position that requires occasional work from the office. The...


  • Katowice, Silesia, Polska ING Pełny etat

    ING Hubs Poland is seeking a talented individualWe are looking for someone who:can analyze and resolve complex issues efficiently,possesses strong communication skills and can deliver results as promised,is able to provide 24x7 application support on a rotational basis,monitors and maintains application performance, ensuring high availability and...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Associate Engineer, Remote Support, KatowiceClient:Rockwell AutomationLocation:Job Category:OtherEU work permit required:YesJob Reference:f41e66f01523Job Views:3Posted:15.03.2025Expiry Date:29.04.2025Job Description:Rockwell Automation is a global technology leader focused on helping the world's manufacturers be...


  • Katowice, Silesia, Polska Landis+Gyr AG Pełny etat

    Select how often (in days) to receive an alert:Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of...


  • Katowice, Silesia, Polska Landis+Gyr Pełny etat

    Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    TN Poland is looking for a talented Technical Service Provider to join our EPAM Katowice Team. As an End-User Support Engineer, you will be responsible for delivering high-quality technical support to our colleagues.The ideal candidate will have excellent problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key...


  • Katowice, Silesia, Polska Arche Consulting Sp. z o.o. Pełny etat

    About the employer:Our client is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.Responsibilities:Serve as the initial point of...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Spanish Speaking Engineer, Technical Support, KatowiceClient:Rockwell AutomationLocation:KatowiceJob Category:OtherEU work permit required:YesJob Reference:f20f5edcab82Job Views:13Posted:23.01.2025Expiry Date:09.03.2025Job Description:Rockwell Automation is a global technology leader focused on helping the world's...

  • Software Engineer Leader

    1 godzinę temu


    Katowice, Silesia, Polska Vaillant Group Pełny etat

    Sustainable heating solutions drive our mission at Vaillant Group. A culture of flexibility empowers our team to thrive.About UsWe are a dynamic and agile department within the Vaillant Group IT, developing software platforms that integrate customer journeys. Our development teams follow domain-driven design principles, delivering frontend, backend, and APIs...


  • Katowice, Silesia, Polska TN Poland Pełny etat

    TN Poland is looking for a Customer Care Representative to join our EPAM Katowice Team. As an End-User Support Engineer, you will be responsible for delivering exceptional customer service to our employees.The ideal candidate will have excellent communication skills, as well as the ability to work effectively in a fast-paced environment.Key...