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Customer Care Representative with Spanish

1 miesiąc temu

Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

Social network you want to login/join with:

Customer Care Representative with Spanish, WrocławClient:

QIAGEN

Location:

Wrocław

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ec4fc67c6899

Job Views:

40

Last Updated:

23.01.2025

Job Description:

Our Mission

We are on a mission to make a real difference in science and healthcare by delivering innovative solutions that improve people's lives.

Position Overview

  • Process incoming sales orders in SAP software
  • Review customers' orders to ensure completeness and correctness of delivery instructions
  • Interface between Customer, Sales, Operations and Finance
  • Invoice customers in accordance with relevant documentation
  • Provide phone and email support to both customers and sales team
  • Log all order and logistics complaints from customers
  • Process Customer Invoice correction request

Key Responsibilities

  • Spanish & English language skills proficiency, both oral and written
  • Experience in Customer Care
  • MS-Office knowledge
  • SAP knowledge would be an asset

Personal Qualities

  • Excellent interpersonal and communication skills
  • Strong prioritization skills in a multi-tasking environment
  • Well-developed team working skills
  • Quick learner with competence to resolve customer inquiries

What We Offer

We value our employees and offer a range of benefits to support their growth and well-being, including:

  • Possibility to develop in an international company
  • Training and development programs
  • Private medical care
  • Group Life Insurance
  • Multisport card
  • Flexible benefits platform
  • Language classes
  • Pension Scheme (PPE) after 12 months
  • Childcare subsidy
  • Friendly atmosphere
  • Casual dress code
  • Attractive location (Sky Tower)