Customer Service Representative with German

5 dni temu


Gdańsk, Pomerania, Polska Arrow Electronics Pełny etat
Position:Customer Service Representative with GermanJob Description:

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.

The Amazing Customer Service Representative team in Gdansk is built of 80+ Customer Service Representatives, 7 team leaders and 1 manager. They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak German and English and you like to work with other people - this might be something for you

What You Will Be Doing at Arrow?

  • Order to Invoice process.
  • Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail).
  • Order Management.
  • Managing and handling of all relevant backlog alerts.
  • Managing and responding to all requested customer backlog changes.
  • Close cooperation with other departments like Sales, Assets and Logistics.
  • Driving On-Time-Delivery performance in line with customer and company goals.
  • Generating customer satisfaction.
  • Driving efficiency.

What Are We Looking For?

  • German on min C1 level + English on B2 level (both spoken and written)
  • Good knowledge of MS Office, Excel is a plus
  • Customer Service, Order Management or Sales experience
  • Accountability
  • Communication and coordination skills
  • Customer-oriented attitude
  • Team player

What is in it For You?

  • Permanent contract with 3 months' probation period.
  • Relocation package.
  • Interesting career development opportunities in a quickly growing environment.
  • Premium Medical Care program + Dental Package.
  • MyBenefit System (including MultiSport Card & vouchers).
  • Dynamic environment with a friendly work atmosphere.
  • Fully remote recruitment process.

SUBMIT YOUR CV IN ENGLISH

Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

Location:

PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type:

Full time

Job Category:

Sales

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