Junior IT Support Specialist

4 tygodni temu

Warsaw, Polska ITDS Polska Sp. z o.o. Pełny etat

technologies-expected :
Windows Server
Microsoft Office 365
Exchange
Android

technologies-optional :
Jira
Atlassian
Photoshop
Camtasia

about-project :
As an IT Support Specialist you will be working for our client, one of the leaders in online banking. You will be a key part of the IT support team, responsible for maintaining and troubleshooting various IT systems and software. This role requires excellent technical knowledge and the ability to communicate effectively with clients to resolve their IT-related issues. The client values continuous learning and development, and you will have the opportunity to expand your knowledge and skills in a dynamic and fast-paced environment.
Become a Specialist in IT Support for a Top Banking Company
Warsaw-based opportunity with hybrid work model (2 days in the office/month) and two-shift system.

responsibilities :
Provide technical support for MS Windows, MS365, Exchange, and other MS tools/software
Manage and troubleshoot computer systems and technical devices
Address issues related to internet technology, networking, mobile (Android), and security
Learn and apply new knowledge quickly and effectively
Communicate clearly with clients, maintaining a professional and friendly demeanor
Work collaboratively within a team to ensure efficient support operations
Document and track customer interactions and technical issues
Participate in a rotating shift system to ensure support coverage

requirements-expected :
Strong knowledge of MS Windows, MS365, Exchange, and other MS tools/software
Advanced technical expertise in managing and troubleshooting computers and technical devices
Understanding of internet technology, networking, mobile (Android), and security issues
Ability to learn quickly and continuously expand your knowledge
Clear diction and a pleasant voice, with excellent client-facing skills
Proficiency in English at a communicative level
Willingness to work in a rotating shift system

benefits :
sharing the costs of sports activities
private medical care
remote work opportunities
flexible working time
fruits
integration events
corporate gym
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
access to +100 projects
access to Pluralsight

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