Account Management Specialist

4 tygodni temu

Warsaw, Polska BOLT SERVICES PL sp. z o.o. Pełny etat

Account Management Specialist Miejsce pracy: Warszawa Your responsibilities Proactive communication with partners in your region by telephone and by internal messaging to assist with the development of the business, also available for market in-person visits to your designated portfolio(up to 50% of the time)
Responsible for a portfolio of partners where you are the first point of contact, answering questions and following up when needed, also responsible for evaluating local market characteristics, competition, trends, and drivers, monitoring and supporting progress toward their business objectives
Analyze market-specific behavior to gain insights and support the team in improving customer experience
Support the execution of our commercial strategy, and solve daily commercial and operational challenges
Collaborate with the Sales & Operations team to smoothly activate all restaurants
Negotiate restaurant contract conditions such as commission rates and campaign plans
Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance
Work with cross-functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)
Our requirements BS degree in Business Administration, Business Development, Operations or related field.
1-2 years of experience in account management, business consultancy, business development, sales, customer support
Excellent communication & written skills in English and Polish.
Affinity or experience within e-commerce, HoReCa and/or food tech are considered a plus
Proven track record of client success and consistently achieving metrics and revenue targets
Good analytical skills. Ability to interpret and present data to support decision-making..
Be a hustler, not stopping after 20 obstacles a day
Be passionate about new technologies and food tech..
You are organized. You deliver stuff on time & handle stress.
Ability to influence partners over the phone to implement suggestions You are social. You can easily network with people of all backgrounds..
You are social. You can easily network with people of all backgrounds..
What we offer Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.
Benefits sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
remote work opportunities
flexible working time
fruits
corporate products and services at discounted prices
integration events
dental care
computer available for private use
no dress code
coffee / tea
drinks
employee referral program
About the role As an Account Specialist, you will be responsible for driving our business and developing, and supporting the growth of our partner restaurants in the designated area. As an Account Specialist, you will have a clear understanding of our key business goals and actively support our partners to generate long-term value for our partners on the platform. In addition, you also have to be a strong team player and willing to do things outside of the day-to-day work activities - supporting local execution of our global projects through collaboration with the Account Management team in managing business priorities.
BOLT SERVICES PL sp. z o.o. We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Klikając w przycisk „Aplikuj” lub w inny sposób wysyłając zgłoszenie rekrutacyjne, zgadzasz się na przetwarzanie Twoich danych osobowych przez BOLT SERVICES PL sp. z o.o. z siedzibą w: Aleja Jana Pawła II 22, 00-133 Warszawa (Pracodawca), jako administratora danych osobowych w celu przeprowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.
Twoje dane osobowe będą przetwarzane w oparciu o następujące podstawy prawne: (a) aby podjąć działania na Twoje żądanie przed zawarciem umowy (np. informacje o oczekiwanym wynagrodzeniu i dostępności do rozpoczęcia pracy); (b) w oparciu o nasz prawnie uzasadniony interes (np. imię, nazwisko, data urodzenia, dane kontaktowe, wykształcenie, kwalifikacje zawodowe, przebieg dotychczasowego zatrudnienia); c) w oparciu o Twoją zgodę, która wyrażona jest poprzez przeslanie dokumentów aplikacyjnych zawierających takie informacje jak np. wizerunek czy zainteresowania.
Podanie wszystkich danych osobowych, o których mowa powyżej jest dobrowolne, natomiast dane wymienione w lit. a) i b) są niezbędne do wzięcia udziału w rekrutacji. Niepodanie danych skutkuje brakiem możliwości rozpatrzenia kandydatury. Podanie pozostałych danych jest dobrowolne, ale może pomóc w sprawnym przeprowadzeniu procesu rekrutacji.
Masz prawo żądać dostępu do Twoich danych (w tym uzyskania ich kopii), sprostowania danych, ich usunięcia, ograniczenia przetwarzania, przeniesienia, jak również wniesienia sprzeciwu wobec ich przetwarzania. Masz także prawo wniesienia skargi do Prezesa Urzędu Ochrony Danych Osobowych.
Twoje dane osobowe mogą zostać przekazane dostawcom usługi publikacji ogłoszeń o pracę, dostawcom systemów do zarządzania rekrutacjami, dostawcom usług IT (hosting), dostawcom systemów informatycznych.
Podane przez Ciebie dane osobowe nie będą wykorzystywane w celu profilowania albo podejmowania decyzji w sposób zautomatyzowany.
Twoje dane osobowe będą przetwarzane przez okres maks. 1 roku od zakończenia publikacji ogłoszenia, chyba, że wyraziłeś odrębną zgodę na wykorzystanie Twoich danych osobowych w przyszłych rekrutacjach.
W celu realizacji praw lub w przypadku jakichkolwiek pytań związanych z przetwarzaniem Twoich danych osobowych skontaktuj się z nami pod adresem: poland-food@bolt.eu.

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