L1 (ERP) Customer Support Specialist

4 dni temu


Gdansk, Polska ITDS Polska Sp. z o.o. Pełny etat

about-project :
As an IFS Support Specialist (ERP) you will be working for our client, a leading company in the field of network solutions. In this role, you will join the new team responsible for providing first-line support for internal issues and service requests related to the IFS (ERP) system.
Leverage your customer service experience and transition into an IFS Support Specialist
Gdansk – based opportunity with hybrid work model (1 day in the office per week).

responsibilities :
Resolving incidents related to IFS (ERP system)
Fulfilling service requests
Monitoring the system on a daily basis

requirements-expected :
Customer service experience
Experience in a related field
Willingness to learn
Strong organizational skills
Process-oriented mindset
Fluency in English (spoken and written)

benefits :
sharing the costs of sports activities
private medical care
remote work opportunities
flexible working time
fruits
integration events
corporate gym
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
access to +100 projects
access to Pluralsight


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