ServiceNow Consultant Dodaj do ulubionych

2 tygodni temu

Warszawa, Polska ManpowerGroup Sp. z o.o. Pełny etat

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę

ServiceNow Consultant

Miejsce pracy: Warszawa (mazowieckie) | Numer ref. 22430/jobs.pl

Work available from offices in several major cities in Poland: Krakow, Warsaw, Wrocław, Katowice, Poznań, Opole, Lublin, and Gdańsk.

Tasks:

- Transform client BPO / GBS / SSC query-related processes in areas such as IT, HR, Finance
- Provide recommendations on the “To Be” Connect to Resolve model to align with global best-in-class standards
- Offer guidance on technology setup to meet the requirements of the transformed C2R model for specific service lines
- Prepare user stories and use cases to define system requirements and facilitate system adjustments
- Develop process maps for C2R, including roles and responsibilities (RACI), SLAs, and KPIs

Required skills and qualifications:

- Practical experience with ServiceNow platform in areas such as Finance and Control, Customer Service, Vendor Management, Communication, Sourcing and Procurement, Audit Risk and Compliance, HR, and IT
- Understanding of Connect to Resolve / Query to Resolve processes and their application within ServiceNow
- Experience in analyzing and understanding the business need and managing ServiceNow requirements
- Experience collaborating with IT teams, developers, and operations to deliver solutions aligned with business objectives
- Strong capability to convert requirements into comprehensive business cases
- Knowledge of various Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.)
- Solid understanding of core financial processes such as Accounts Payable, Accounts Receivable, General Ledger, and MDM; additional process knowledge is advantageous
- Fluent in English; proficiency in additional languages such as French or German is a plus

Offers:

- Competitive salary package aligned with industry standards
- Work in a hybrid model (twice a week in the office)
- Access to training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management)
- Comprehensive benefits package including health insurance, retirement plans, and wellness programs
- Opportunities for professional development and continuous learning
- Engagement in innovative projects within the healthcare sector
- Supportive and collaborative work environment

The offer is for permanent job.

  • Advisory Solution Consultant

    16 godzin temu

    Warszawa, Mazovia, Polska ServiceNow Pełny etat

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Implementation Consultant ServiceNow

    2 tygodni temu

    Warszawa, mazowieckie, mazowieckie, Polska Be in IT Pełny etat

    Implementation Consultant ServiceNowMiejsce pracy: WarszawaTechnologie, których używamyWymaganeServiceNowSystem operacyjnyWindowsO projekcieDługofalowa współpraca z międzynarodową, topową firmą consultingową, świadcząca usługi IT dla dużych i średnich firm z różnorodnych sektorów jak automotive, finanse, bankowość czy produkcja.Twój...

  • ServiceNow Consultant

    1 tydzień temu

    Warszawa, Mazovia, Polska EPAM Systems Pełny etat 450 000 zł - 600 000 zł rocznie

    We are seeking a driven and innovativeESM / ServiceNow Consultantto join our growing team and help design processes and consult clients on end-to-end solutions built on the ServiceNow platform.In this role, you will play a key role on a variety of projects in ITSM, ITOM, HR and other business domains for customers all over the world.We are supporting...

  • ServiceNow Consultant

    4 tygodni temu

    Warszawa, mazowieckie, Polska EPAM Systems Pełny etat

    We are seeking a driven and innovative ESM / ServiceNow Consultant to join our growing team and help design processes and consult clients on end-to-end solutions built on the ServiceNow platform.In this role, you will play a key role on a variety of projects in ITSM, ITOM, HR and other business domains for customers all over the world.We are supporting...

  • Senior ServiceNow Consultant

    4 tygodni temu

    Warszawa, mazowieckie, Polska GuideVision Polska Pełny etat

    Senior ServiceNow Consultant Anywhere in Poland – we recruit nationwide!About GuideVisionGuideVision is a fast-growing consulting and technology services company, proudly recognized as a ServiceNow Elite Partner. We’re experts in enterprise service management, with an exclusive focus on the Now Platform. Join us and work on exciting projects that make a...

  • ServiceNow Software Asset Management

    4 dni temu

    Warszawa, mazowieckie, mazowieckie, Polska Sii Sp. z o.o. Pełny etat

    ServiceNow Software Asset Management (SAM Pro) ConsultantMiejsce pracy: WarszawaTechnologies we useExpectedServiceNowAbout the projectWe are looking for a ServiceNow Software Asset Management (SAM Pro) Consultant responsible for designing, implementing, and optimizing the SAM Pro module within the ServiceNow platform. The role ensures accurate discovery,...

  • ServiceNow Consultant

    2 tygodni temu

    Warszawa, mazowieckie, mazowieckie, Polska Arche Consulting Sp z o.o. Pełny etat

    ServiceNow ConsultantMiejsce pracy: WarszawaTechnologies we useExpectedServiceNowERPYour responsibilitiesDefine the optimal technology architecture to support the new C2R model within a specific service line.Develop user stories and use cases outlining the required system enhancements.Create detailed process maps for the C2R framework, including roles and...

  • ServiceNow Software Asset Management

    4 tygodni temu

    Warszawa, mazowieckie, mazowieckie, Polska Sii Sp. z o.o. Pełny etat

    ServiceNow Software Asset Management (SAM Pro) ConsultantMiejsce pracy: WarszawaTechnologies we useExpectedOracleVMwareSAPAWSMicrosoft AzureAbout the projectWe are looking for a ServiceNow Software Asset Management (SAM Pro) Consultant responsible for designing, implementing, and optimizing the SAM Pro module within the ServiceNow platform. The role ensures...

  • ServiceNow Consultant

    4 tygodni temu

    Warszawa, mazowieckie, Polska Manpower Pełny etat

    Work available from offices in several major cities in Poland: Krakow, Warsaw, Wrocław, Katowice, Poznań, Opole, Lublin, and Gdańsk.Tasks:Transform client BPO / GBS / SSC query-related processes in areas such as IT, HR, FinanceProvide recommendations on the “To Be” Connect to Resolve model to align with global best-in-class standardsOffer guidance on...

  • ServiceNow Process Consultant

    4 tygodni temu

    Warszawa, mazowieckie, Polska Experis Manpower Group Pełny etat 38 zł - 640 zł

    Start Date: ASAP / Within 1 Month / FlexibleWork Model: 100% RemoteContract Type: B2B (230 - 260 PLN/h + VAT) As part of this initiative, we are expanding our local team in Oslo with a specialist who will contribute to the implementation and optimization of the Demand Management process within the ServiceNow platform. This is a key component of the...