HR Manager

Company Overview: TechTorch is a leading provider of Enterprise Technology services for Private Equity-backed companies. We leverage AI-powered accelerators to disrupt the System Integration space, delivering faster, high-value solutions. As part of the team, you’ll have the opportunity to work in a dynamic and innovative environment, where you’ll help shape the success of our clients and contribute to the growth of our workforce. Job Overview: We are seeking an experienced and proactive HR Manager to oversee and enhance human resources operations, employee engagement, and organizational processes. This role will play a pivotal part in creating a thriving workplace culture, streamlining HR procedures, and supporting employee development. The HR Manager will also collaborate closely with leadership to drive continuous improvement across HR operations and processes. Key Responsibilities: Onboarding and Offboarding: Manage the end-to-end onboarding process to ensure a smooth transition for new hires. Oversee the offboarding process, including conducting exit interviews and gathering feedback to improve employee retention. Employee Engagement and Satisfaction: Monitor employee satisfaction through surveys, one-on-one meetings, and other feedback mechanisms. Organize and implement initiatives to improve employee engagement and retention. Collaboration and Communication: Act as a key liaison between employees and leadership, ensuring clear communication and alignment on organizational goals. Work closely with managers to provide HR support for team development and problem resolution. Training and Development: Design and implement training programs to support employee growth and skill development. Facilitate performance reviews, provide coaching, and deliver constructive feedback to employees. Organizational Culture: Drive initiatives to foster a positive and inclusive workplace culture. Develop and implement strategies to align organizational culture with company values. HR Administration and Benefits Management: Administer employee benefits and ensure clear communication about available programs. Oversee and manage HR systems, including tools like Float, for effective resource management. Ensure proper documentation and adherence to compliance standards. Process Improvement and Excellence: Identify opportunities for HR process improvements and implement changes to enhance efficiency. Maintain high standards of process excellence across HR functions. Problem-Solving and Conflict Resolution: Address employee concerns and conflicts in a timely and professional manner. Proactively manage issues related to employee performance and provide support to managers for effective resolution. Cross-Departmental Support: Collaborate with other departments, such as administration and finance, to ensure alignment on shared goals. Support the implementation of company-wide policies and initiatives. Policy Development and Implementation: Assist in creating and updating HR policies to align with organizational needs. Support the roll-out of new policies and ensure employees are informed and compliant. Qualifications: 5+ years of experience in human resources management or a related field within a fast-paced, dynamic environment. Proven expertise in onboarding, offboarding, employee engagement, and performance management. Strong organizational and project management skills with a detail-oriented mindset. Excellent communication and interpersonal skills, with the ability to foster strong relationships across all levels of the organization. Experience in designing and implementing training and development programs. Analytical mindset with the ability to use data to inform HR decisions. Familiarity with HR software and systems, with the ability to optimize their use for efficient operations. Why Join TechTorch? TechTorch offers a dynamic, collaborative, and innovative work environment where you’ll have the opportunity to make a meaningful impact on employee development and organizational success. We are committed to fostering a culture of growth and inclusivity, where every team member can thrive and contribute to our mission of driving technological transformation for our clients. Join us and help shape the future of TechTorch’s workforce while advancing your career in HR.