Application Support Specialist

2 tygodni temu

Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

About the Role

This position is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise.

Key Responsibilities

  • Deliver reliable infrastructure and application operations according to business expectations across the application portfolio.
  • Partner with application development teams to deliver operational readiness for new applications and features.
  • Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
  • Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
  • Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management.
  • Experience in supporting applications built on modern application architecture and cloud infrastructure, Informatica PowerCenter/IDQ, Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure.
  • Responsible for monitoring and analyzing business operational and technical key metrics.
  • Effectively articulate complex problems, concepts, and solutions to varied audiences.
  • Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.

About You

You're a fit for the role if your background includes:

  • Bachelor's degree or equivalent required; Computer Science or related technical degree preferred.
  • Fluent in speaking and writing English.
  • Creating ETL Mappings, Mapplets, Workflows, Worklets.
  • Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management.
  • Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure.
  • Proven track record of success participating in projects and initiatives even with ambiguous details provided.
  • Strong customer service, problem solving, organizational and conflict management skills.
  • Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills.
  • Proven ability to learn new technologies quickly.
  • Comfortable in a fast-paced environment and motivated by complex technical and business challenges.
  • ITIL Certification preferred.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  • Application Support Specialist

    1 tydzień temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis is a key position in a dynamic team of commercial engineering specialists responsible for delivering top-notch support to the Commercial Engineering division. The successful candidate will be responsible for the day-to-day operation of the applications they support, working as part of a larger global team to drive continuous improvement of...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis role is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. As a key member of this team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across the application portfolio.About...

  • Application Maintenance Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska b2bnetwork Pełny etat

    Job Summary: We are seeking an experienced Application Maintenance Specialist to join our team at b2bnetwork.About the Role: As an Application Maintenance Specialist, you will be responsible for supporting applications in the Customer Engagement - Corporate Service Domain.Key Responsibilities:Provide 2nd/3rd level support for international users.Ensure the...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis role is part of a high-performing team of talented application support specialists who provide world-class support for Commercial Engineering. As a key member of this team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across the application portfolio. You will...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis role is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis position is part of a high-performing team of skilled Application Support specialists who provide world-class support for Commercial Engineering. As a key member of this team, you will be responsible for day-to-day operations for the applications you support, working collaboratively with a larger global team to continuously improve our...

  • Global Application Support Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis role is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. As an Application Support Analyst, you will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global...

  • Technical Application Specialist

    1 tydzień temu

    Gdańsk, Pomerania, Polska b2bnetwork Pełny etat

    Role SummaryAs a Technical Application Specialist at b2bnetwork, you will be responsible for supporting applications in the Customer Engagement - Corporate Service Domain.About the JobOur ideal candidate will have at least a few years of experience in application maintenance, preferably as 2nd/3rd level support for international users. A broad range of tech...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleThis role is part of a high-performing team of talented application support specialists who provide world-class support for Commercial Engineering. As a key member of this team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across the application portfolio.Key...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our Service Management team in Gdansk. As a key member of our global team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across the application portfolio.Key Responsibilities:Partner with application...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our Service Management team in Gdansk. As a key member of our global team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across the application portfolio.Key ResponsibilitiesPartner with application...

  • Application Support Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our Service Management team in Gdansk. As a key member of our global team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across the application portfolio.Key ResponsibilitiesPartner with application...

  • Application Management Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Arla foods Pełny etat

    How you will make an impactAs a member of the EUC Team and part of the Infrastructure Services Department, the Application Management Specialist position at Arla offers a rewarding permanent role that is integral to our ongoing team development and the insourcing of new services. In this role, you'll leverage your technical expertise to streamline our...

  • Application Support Specialist with German Language Expertise

    3 tygodni temu

    Gdańsk, Pomerania, Polska Eviden Pełny etat

    Job Title: Application Support Specialist with German Language ExpertiseWe are seeking a skilled and enthusiastic Application Support Specialist to join our dynamic IT team. The ideal candidate will have substantial experience in second-line support, possess a very good knowledge of the German language, and be willing to participate in on-call duties.Key...

  • Application Support Analyst

    1 tydzień temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the JobThis role is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. Your duties will include...

  • Application Management Specialist

    5 dni temu

    Gdańsk, Pomerania, Polska Arla foods Pełny etat

    Make a meaningful impact in our teamAs a member of the EUC Team and part of the Infrastructure Services Department, the Application Management Specialist position at Arla offers a rewarding permanent role that is integral to our ongoing team development and the insourcing of new services. In this role, you'll leverage your technical expertise to streamline...

  • Application Management Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Arla foods Pełny etat

    Join Arla Foods as an Application Management SpecialistAs a key member of our EUC Team, you will play a vital role in the development and implementation of our application management solutions. Your expertise will be instrumental in streamlining our application deployment processes, ensuring robust, secure, and efficient software distribution throughout the...

  • Application Management Specialist

    2 tygodni temu

    Gdańsk, Pomerania, Polska Arla foods Pełny etat

    How you will make an impactAs a key member of the EUC Team within Arla Foods' Infrastructure Services Department, this Application Management Specialist role offers a rewarding permanent position that contributes to the company's ongoing team development and insourcing of new services. In this role, you will leverage your technical expertise to streamline...

  • Application Management Specialist

    3 tygodni temu

    Gdańsk, Pomerania, Polska Arla foods Pełny etat

    Join Arla Foods as an Application Management SpecialistAs a member of the EUC Team and part of the Infrastructure Services Department, this role offers a rewarding permanent position that is integral to our ongoing team development and the insourcing of new services. In this role, you'll leverage your technical expertise to streamline our application...

  • Application Management Specialist

    1 tydzień temu

    Gdańsk, Pomerania, Polska Arla foods Pełny etat

    Key ResponsibilitiesAs a member of the EUC Team in the Infrastructure Services Department, the Application Management Specialist at Arla Foods plays a crucial role in our ongoing team development and the insourcing of new services. The position offers a rewarding permanent role that leverages technical expertise to streamline application deployment...