IT Specialist
4 tygodni temu
Job Overview:
We are seeking an IT Specialist to join our team at DSV, a global transport and logistics company. The successful candidate will be responsible for providing 2nd level support on 4PL applications, supporting global IT business services delivery, and testing new releases.
Key Responsibilities:
- Perform 2nd level support on 4PL applications as per tickets addressed in Cherwell Application.
- Support global IT business services delivery focusing on Incident, Service Requests, Problems, Change and Release Management processes.
- Responsible for testing of new releases.
- Responsible for reporting and suggesting solutions to support topics.
- Responsible for 4PL User Management Processes.
- Support LL projects allocated by the management and completing them within agreed timeframes.
- Ensure knowledge sharing and documentation.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering or a related field.
- IT experience with EDI data exchange (edifact, x12, xml or other), APIs, ESB or other data integration systems.
- MS Excel, MS Word and MS Power Point knowledge.
- Analytical thinking and strong problem-solving skills.
- Transportation / Logistics and Supply Chain domain experience.
- Team player, self-driven and highly motivated.
- Good communication and stakeholders management skills.
What We Offer:
- Employment contract.
- Private medical care.
- Comprehensive onboarding program.
- Buddy.
- Work-life Harmony.
- Modern eco-office.
- Comfortable ergonomic office.
- Scandinavian work culture.
- Internal training catalogue.
- Culture of feedback.
- Internal transition program.
- Holiday gifts.
- Sport groups.
- Bike parking.
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