Financial Markets Support Specialist
3 dni temu
About the Role
We're looking for a talented Financial Markets Support Specialist to join our Trading Services team at IG Group. As a key member of our global support team, you'll be responsible for delivering world-class support to our clients across phone, email, web chat, and social media platforms.
Key Responsibilities
- Provide front-line support to clients across various channels
- Answer queries on our products and platforms
- Resolve trade queries and disputes
- Deal and execute trades for clients over the phone (after training)
- Offer technical support for our front-end platforms
- Conduct audit checks and client administration tasks
- Participate in local and international projects
Requirements
- Fluency in primary support languages (French)
- Excellent interpersonal and communication skills
- Logical and analytical approach to problem-solving
- Strong organisational and time management skills
- Ability to work under pressure
- Fluency in English (verbal and written)
About Us
IG Group is a global leader in financial services, with a strong focus on innovation and client satisfaction. We're committed to providing a dynamic and inclusive work environment that supports the growth and development of our employees.
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Flexible working arrangements
How to Apply
If you're a motivated and customer-focused individual with a passion for financial markets, please submit your application. We can't wait to hear from you
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