Financial Markets Support Specialist

3 tygodni temu


Kraków, Lesser Poland IG Group Pełny etat

About the Role

We're looking for a talented Financial Markets Support Specialist to join our Trading Services team at IG Group. As a key member of our global support team, you'll be responsible for delivering world-class support to our clients across phone, email, web chat, and social media platforms.

Key Responsibilities

  • Provide front-line support to clients across various channels
  • Answer queries on our products and platforms
  • Resolve trade queries and disputes
  • Deal and execute trades for clients over the phone (after training)
  • Offer technical support for our front-end platforms
  • Conduct audit checks and client administration tasks
  • Participate in local and international projects

Requirements

  • Fluency in primary support languages (French)
  • Excellent interpersonal and communication skills
  • Logical and analytical approach to problem-solving
  • Strong organisational and time management skills
  • Ability to work under pressure
  • Fluency in English (verbal and written)

About Us

IG Group is a global leader in financial services, with a strong focus on innovation and client satisfaction. We're committed to providing a dynamic and inclusive work environment that supports the growth and development of our employees.

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Flexible working arrangements

How to Apply

If you're a motivated and customer-focused individual with a passion for financial markets, please submit your application. We can't wait to hear from you



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