Financial Markets Support Specialist

23 godzin temu


Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat

**About the Role**

We are seeking a highly skilled and motivated Trading Services Analyst with Spanish language proficiency to join our team in Kraków. As a Trading Services Analyst, you will play a critical role in delivering world-class support to our global clients.

**Key Responsibilities**

  • Provide front-line support to clients via phone, email, chat, and social media.
  • Deliver excellent client service in the area of financial markets.
  • Answer queries from clients regarding all products and platforms.
  • Resolve trade queries and disputes.
  • Provide clients with technical support.

**Requirements**

  • Fluent in English and Spanish.
  • Advanced knowledge of MS Excel.
  • Strong analytical skills and attention to detail.
  • Action-oriented approach to problem-solving.
  • Interest in financial markets and trading financial instruments online.

**What We Offer**

  • Opportunity for professional development in an international environment.
  • Great atmosphere and comfortable working conditions.
  • Stable job and cooperation with a friendly and highly qualified team.
  • Hybrid model of work, flexible working hours.
  • Workation - 20 days to work from anywhere in the world.
  • 3 additional days off for celebrating your birthday and voluntary work.
  • Office located near the city centre.
  • Modern working environment.
  • Competitive salary.
  • Annual and performance-related bonuses.
  • Private medical cover for you and your family.
  • Multikafeteria system.
  • Life insurance.
  • Unlimited access to a learning platform.
  • High-standard IT equipment.
  • Free parking.
  • Annual parties and other social events.

**Recruitment Process**

  1. Short interview with Antal Consultant.
  2. Analytical online test.
  3. Teams meeting with Hiring Manager and HR.
  4. Employment.

**About Antal Sp. z o.o.**

Antal Sp. z o.o. is a leading recruitment company with a presence in 35 countries. We specialize in the recruitment of specialists and managers, as well as HR consulting. Our team is dedicated to helping candidates find the best job opportunities and providing free career support.



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