Operations Account Specialist

3 dni temu

Katowice, Silesia, Polska Rockwell Automation Pełny etat

Company Overview

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. At Rockwell Automation, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive.

Our team in Katowice is seeking an experienced Operations Account Specialist - NA Distributors to join our dynamic team.

Job Description

The primary responsibilities of this role include:

  • Reconcile customer accounts to identify disputes, overpayments, process clearings and oversee offsetting of credits and debits.
  • Provide overall customer service to assigned accounts in matters concerning their accounts receivable balance and dispute resolution.
  • Communicate with product sales departments, branch plants, field sales, and service personnel to resolve customer disputes.
  • Exercise good judgment and decision-making skills involving payment arrangements on disputed items and/or write-offs.
  • Classify past due accounts for monthly reporting to management.
  • Make recommendations to management on accounts or items that are potentially uncollectible and update Bad debt reserve file.
  • Utilize BOT automation on certain process steps.
  • Build and maintain good working relationships with relevant teams across a wide range of areas throughout the organization.
  • Maintain accurate information within the system, in compliance with company policies.
  • Support financial audit.
  • Focusing on achieving work group's goals and strategies while balancing multiple demands and priorities.

Salary Range

We offer a competitive salary range of $60,000-$80,000 per annum, depending on experience.

Required Qualifications

To be successful in this role, you will need:

  • A university degree in Accounting, Finance, Economics or equivalent.
  • At least one year of working experience in Shared Services (OTC or AR preferred).
  • A very good command of English (written & spoken).
  • Working knowledge of Excel.
  • Solving and negotiation skills.
  • Good communication skills.
  • Ability to work independently and meet deadlines.
  • Working knowledge of SAP would be an advantage.

Benefits

We offer a comprehensive benefits package, including private medical care, sport card, group insurance, lunch card, MyBenefit account, Christmas bonus, holiday bonus, and other allowances.

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