Multilingual Customer Support Specialist

7 dni temu


Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat

We are seeking a skilled Multilingual Customer Support Specialist to join our team at Arche Consulting Sp. z o.o. As a key member of our team, you will be responsible for providing top-notch support to our clients who communicate in multiple languages, including Spanish.

Key Responsibilities:
  • Handle incoming client inquiries via phone, email, or web tools.
  • Escalate complex issues to the relevant teams when necessary.
  • Maintain accurate records of all interactions in our ticketing system.
  • Take ownership of ongoing cases and ensure timely resolution.
  • Communicate effectively with clients and internal teams to resolve issues efficiently.
What We Offer:
  • A competitive salary package with annual bonus and benefits.
  • Opportunities for growth and development through in-house training programs.
  • Company-provided insurance for peace of mind.
  • Reimbursement for language courses to enhance your skills.
  • A range of wellness benefits, including free medical services through Medicover and All You Can Move Sportpass.
About Our Company:

We are a forward-thinking organization that values innovation, teamwork, and customer satisfaction. Our goal is to deliver exceptional support experiences to our clients and provide them with the best possible solutions to their IT concerns.



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