Customer Support Specialist Nordic SAS
6 dni temu
Skill Requirements:
- Fluent in written and spoken German (C1 level) and English (B2 level).
- Naturally helpful and collaborative spirit.
- Enthusiastic, patient, and open-minded.
- Active listener and able to communicate clearly and with ease.
- Sharp eye for accuracy and precision.
- Highly organized.
Your Key Responsibilities:
- Act as the primary point of contact for premium travel inquiries from customers.
- Advise partners on flights, products, online services, payment methods, membership programs, and more.
- Help clients purchase airline tickets and handle different payment methods.
- Support customers with travel-related difficulties.
- Assist passengers via phone calls and chats.
- Foster lasting relationships with customers to build trust.
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