Aktualne oferty pracy związane z Customer Service Specialist with Slovenian Language Expertise - Katowice, Silesia - Gdziepracujemy
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Customer Service Specialist with Slovenian Language Expertise
1 tydzień temu
We are looking for a highly skilled Customer Service Specialist to join our team at Volkswagen Group, specializing in the automotive industry with Slovenian language expertise. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to provide exceptional support to customers.
About the Role:
- This position involves providing customer service support and resolving routine problems regarding client's product or services.
- You will be working closely with colleagues to enhance the overall customer experience and staying updated on Volkswagen Group's latest offerings, policies, and services.
- The successful candidate will have strong communication skills, a minimum C1 level in Slovenian, and very good knowledge of English language.
What We Offer:
- A comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.
- Remote work from home options.
- Stable full-time employment based on an employment contract.
- Fully paid training to ensure you're fully prepared for customer interactions.
Key Requirements:
- 1+ years of experience in a call center or customer service role, preferably in the automotive industry.
- Strong communication skills, with a minimum C1 level in Slovenian.
- Very good knowledge of English language, minimum B2 level for internal communication, documentation & training.
Desired Skills:
- Experience with luxury brands and high-end customer relationships, particularly in the automotive sector.
- Familiarity with CRM systems.
- Interest in the automotive industry, with a passion for cars and Volkswagen Group's cutting-edge technology.
