Global Compliance Operations Manager

2 tygodni temu


Warszawa, Mazovia, Polska 11101 Citibank Europe plc Poland Pełny etat

We are seeking an experienced KYC Operations Manager to join our team at 11101 Citibank Europe plc Poland.

About the Role:

The KYC Operations Manager will be responsible for managing and leading KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment. The successful candidate will also be responsible for program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.

Key Responsibilities:

  • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.
  • Perform program management of existing BAU/Refresh process with scope to migrate further functions globally.
  • Provide people management and development responsibilities and ensure team service level standards are met.
  • Liaise with Compliance department and senior management within business units supported.
  • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program.
  • Ensuring a high level of quality before cases are finalized.
  • Acts as SME to senior stakeholders and/or other team members.
  • This role will be offered on a temporary basis to cover a maternity leave for a period of 18 months.

Requirements:

  • 5-8 years of relevant experience.
  • Bachelor's degree/University degree.
  • Ability to work under time pressure and without supervision.
  • Excellent interpersonal, communication and stakeholder management skills.
  • Fluent English.
  • Strong Analytical and problem-solving skills.
  • Empathy and ability to positively influence team morale.

About the Salary:

We offer a competitive salary range of approximately €60,000 - €80,000 per annum, depending on experience, plus a number of additional benefits, including international working environment, unique type of role on Polish market, and access to constant development opportunities.

What We Offer:

  • International working environment at the office.
  • Unique type of role on Polish market – with the largest scale and biggest international clients.
  • A number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance etc.).
  • A chance to develop your own career across a number of diverse, growing functions.
  • Great atmosphere in our offices.
  • Constant development opportunities with an access to unlimited number of trainings.

Job Details:

  • Job Family Group: Compliance and Control.
  • Job Family: Business KYC.
  • Time Type: Full time.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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