HR Operations Manager: Strategic Talent Management Expert
5 dni temu
We are seeking an experienced HR Operations Manager to join our team at Global Message Services. As a key member of our Human Resources department, you will play a vital role in shaping the employee experience and driving business success.
About Us
GMS is a leading AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. Our company has grown significantly through strategic acquisitions, expanding our product portfolio with Generative AI and Conversational AI. We work closely with our clients to identify growth opportunities and co-create secure, engaging AI-driven communications solutions that foster trust between brands and their audiences, enabling next-generation customer experiences.
Your Role
As an HR Operations Manager, you will oversee all stages of the employee lifecycle, from onboarding to offboarding. Your responsibilities will include managing pre-boarding processes in close cooperation with the Recruitment team, administering HR Operations activities such as surveys, motivational initiatives, performance evaluations, and managing offboarding with gentle support to all involved parties. You will also ensure compliance with relevant labor laws, regulations, and internal policies, maintain up-to-date employment agreements and HR regulations, and address any legal issues related to employment.
Key Responsibilities:
- Oversee all stages of the employee lifecycle, from onboarding to offboarding.
- Manage pre-boarding processes in close cooperation with the Recruitment team.
- Administer HR Operations activities including surveys, motivational initiatives, performance evaluations, etc.
- Ensure compliance with relevant labor laws, regulations, and internal policies.
Requirements
To be successful in this role, you will need a degree in Human Resources Administration or a related field, 3+ years of experience as an HR Generalist/HR Operations Manager in a mid-sized company, and proven knowledge of multiple human resources operations such as onboarding, HR records management, terminations & offboarding, employment relations, compensation and benefits. You should also have advanced user skills in HRIS / HR data management systems, E-Nova experience is a plus, and proficiency in MS Office tools, Excel-savvy to manage data analysis and HR Dashboard reporting. Additionally, you should have strong interpersonal skills, excellent written and verbal communication skills, positive attitude, and good negotiation skills.
What We Offer
We offer a multicultural and dynamic environment in a fast-growing worldwide business, one-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit, professional team committed to the highest standards of performance, competitive salary and bonus system.
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