Senior Collections Specialist
24 godzin temu
We are seeking an experienced Senior Collections Specialist to join our team at Randstad Polska. As a key member of our collections team, you will be responsible for managing a segment of key accounts and providing resolution support to collections specialists.
Key Responsibilities:- Manage a segment of key accounts and support the maintenance and enhancement of key accounts
- Develop training materials and procedures regarding key account collection processes
- Establish strong working relationships with other teams and internal/external customer contacts
- Improve productivity and service, utilizing knowledge of multiple credit systems and divisional programs by suggesting changes
- Provide collection input around specific key account customer segments and cooperate with the reporting teams to develop or enhance reports and analysis around key account AR portfolio
- Coach and train collections specialists
- Educational Background
- Knowledge of Microsoft Office (Word, Outlook, Excel Access)
- Relevant professional experience in Accounts Receivables / Collections
- Proficient in analysing financial data
- Good organizational and time management skills
- Fluency in English and one of Nordic languages (Swedish, Norway, Finnish or Danish)
- Strong customer orientation
- Stable employment conditions
- Benefits package (private medical care, life insurance, lunch card etc)
- Development opportunities
- Comfortable office environment
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