Senior Collections Specialist

24 godzin temu


Kraków, Lesser Poland Randstad Polska Pełny etat
Job Title: Senior Collections Specialist

We are seeking an experienced Senior Collections Specialist to join our team at Randstad Polska. As a key member of our collections team, you will be responsible for managing a segment of key accounts and providing resolution support to collections specialists.

Key Responsibilities:
  • Manage a segment of key accounts and support the maintenance and enhancement of key accounts
  • Develop training materials and procedures regarding key account collection processes
  • Establish strong working relationships with other teams and internal/external customer contacts
  • Improve productivity and service, utilizing knowledge of multiple credit systems and divisional programs by suggesting changes
  • Provide collection input around specific key account customer segments and cooperate with the reporting teams to develop or enhance reports and analysis around key account AR portfolio
  • Coach and train collections specialists
Requirements:
  • Educational Background
  • Knowledge of Microsoft Office (Word, Outlook, Excel Access)
  • Relevant professional experience in Accounts Receivables / Collections
  • Proficient in analysing financial data
  • Good organizational and time management skills
  • Fluency in English and one of Nordic languages (Swedish, Norway, Finnish or Danish)
  • Strong customer orientation
What We Offer:
  • Stable employment conditions
  • Benefits package (private medical care, life insurance, lunch card etc)
  • Development opportunities
  • Comfortable office environment

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