Senior Collection Specialist with Global Expertise

24 godzin temu


Kraków, Lesser Poland Randstad Polska Pełny etat
Senior Collection Specialist Job Description

We are seeking a highly skilled Senior Collection Specialist to join our team at Randstad Polska. As a Senior Collection Specialist, you will play a crucial role in managing accounts receivable and ensuring timely collections for our international clients.

Key Responsibilities:
  • Provide resolution support to collections specialists
  • Manage a segment of key accounts and support the maintenance and enhancement of key accounts
  • Develop training materials and procedures regarding key account collection processes
  • Establish strong working relationships with other teams and internal/external customer contacts
  • Improve productivity and service, utilizing knowledge of multiple credit systems and divisional programs by suggesting changes
  • Provide collection input around specific key account customer segments and cooperate with the reporting teams to develop or enhance reports and analysis around key account AR portfolio
  • Coach and train collections specialists
Requirements:
  • Completed studies in finance, accounting, business or related field
  • Knowledge of English and one of the following languages: French, German, Spanish, Dutch
  • Minimum 3 years of experience in the area of credit/collections
  • Knowledge of SAP
  • Very good communication and cooperation skills
  • Detail-oriented and self-motivated
  • Proficient in analyzing financial data
  • Good organizational and time management skills
  • Knowledge of Microsoft Office
  • Strong customer orientation
What We Offer:
  • Stable employment conditions
  • Benefits package (private medical care, life insurance, lunch card etc.)
  • Development opportunities
  • Comfortable office environment
  • Flexible working hour and hybrid system of work


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