IT Service Management Professional

technologies-expected : ServiceNow Jira Remedy technologies-optional : PowerShell Bash about-project : We are seeking a skilled Service Desk Engineer to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while...

responsibilities : Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2...

We are looking for an experienced IT Service Desk Engineer to join our team at Wipro Technologies. In this role, you will be responsible for providing first and second-level IT support for multiple customers via mail, chat, and calls.You will diagnose, troubleshoot, and resolve hardware, software, and network issues, escalating complex issues to higher-level...

**Requirements and Qualifications** To be considered for the Senior Application Support Specialist position at ERGO Technology & Services S.A., you must meet the following requirements:University degree in Computer Science/Business Information Management or similar field.5+ years of experience in delivering results in a fast-paced, global, and regulated...

Lan IT 24 GmbH is a leading provider of IT solutions in Poland, and we are seeking a highly skilled IT Infrastructure Specialist to join our team.In this role, you will be responsible for providing daily support of the SCCM environment, including resolving Incident Tickets, Service Requests, Change Tickets, and DR tests as required.Key...

We Are:Synopsys, Inc. is a leader in electronic design automation (EDA), driving innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines.You Are:An experienced Risk Management Professional with a keen eye for detail and a proactive approach to risk...

Job DescriptionThe Senior Dependency Delivery Lead will play a critical role in the Core Banking Program (CBP), ensuring smooth execution of dependencies between programs outside of CBP and within the Retail Products & Core Technology Service Area. The ideal candidate will have 10+ years of experience in large-scale transformation programs, specifically in...

Unlock Your Career PotentialA dynamic and challenging role awaits you as an IT Service Delivery Specialist at NATEK Poland.About the Role:We are seeking a skilled professional to serve as a primary technical point of contact for assigned clients, ensuring their business needs and service expectations are met. As part of our team, you will maintain up-to-date...

responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...

About the RoleXebia is seeking an experienced Senior Project Manager to join our team. In this role, you will be responsible for building and maintaining relationships with clients, delivering projects on time and within budget, and ensuring high-quality results.Key Responsibilities:Leading project teams and ensuring effective communicationMaintaining high...

responsibilities :- To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English.- Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access.- To maintain a high degree of customer service for all support queries and adhere to all service...

Job SummaryThe IT Service Desk Administrator will be responsible for providing technical support to multiple customers in a shared services environment. This role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.Duties and...

We are seeking a dynamic and experienced Business Analyst to join our ServiceNow project delivery team at AmRest Holdings SE. The successful candidate will have experience in managing multiple priorities and projects simultaneously and possessing strong analytical, problem-solving, and decision-making skills.As a ServiceNow Business Analyst, you will be...

about-project : Location and Work Mode: Gdańsk, Warsaw Hybrid type of work. 3 days in the office and 2 days from home. responsibilities : Provide technical support, answering support queries via phone, email, chat, and web in French and English. Maintain a high degree of customer service for all support queries and adhere to all service management...

About the RoleAs a Service Desk Analyst with Czech and Slovak, you will be part of our dedicated team providing exceptional support to multiple customers via various communication channels. Your primary goal will be to deliver first and second-level IT assistance while collaborating closely with higher-level support teams as needed.ResponsibilitiesDiagnose...

Job OverviewThe Workforce Management Planner role involves planning, forecasting, and scheduling staffing needs for Customer Care to ensure efficient service performance. This position plays a crucial part in the company's success by proactively identifying opportunities to improve utilisation and deliver comprehensive plans that meet service level...

IT Infrastructure ProfessionalWe are seeking a skilled and experienced IT Infrastructure Specialist to join our team.The successful candidate will be responsible for designing, implementing, and maintaining end-user computing environments, including desktop and mobile devices, collaboration tools, and software deployment.Key Responsibilities:Designing and...

Cargotec Oyj is committed to being a global leader in innovation and customer satisfaction.We are seeking a talented Logistics Management Professional to join our team. In this role, you will be responsible for overseeing and coordinating maintenance contracts, processing contracts, and ensuring customer satisfaction through efficient warranty claim...

Job DetailsThis position offers a unique opportunity to work with a leading advisory firm and contribute to the growth and success of our clients. As a Senior Technology Risk Consultant, you will be responsible for reviewing and implementing IT risk management frameworks, conducting audits, and providing consulting services to clients.About the RoleYou will...

We are seeking a highly skilled and motivated IT Help Desk Support Professional to join our team at TN Poland. As a Shopify Technical Support Representative, you will be responsible for providing exceptional technical support to clients using Shopify.Key Responsibilities:Provide first-level technical support via phone, email, or chat;Focus on resolving...