Customer Service Representative with Fluent Czech Skills in Kraków Poland

2 tygodni temu


Kraków, Lesser Poland Smart-Recruitments Pełny etat
About Smart-Recruitments

We offer exciting job opportunities for individuals fluent in Czech to work with top global brands. Join our team and take the next step in your career by working with us.

Job Overview

This is a customer-facing role that requires strong communication skills, both written and verbal. The ideal candidate will be fluent in Czech and have excellent English communication skills. As a customer service representative, you will be responsible for communicating with customers via phone, chat, and email.

Responsibilities
  1. Communicate effectively with customers via various channels;
  2. Resolve cases efficiently to ensure quick resolution;
  3. Maintain customer satisfaction while representing a major brand;
  4. Develop and sustain professional relationships with partners, demonstrating empathy and understanding;
  5. Work towards achieving targets set by both the client and the company.
Requirements
  • Fluency in Czech;
  • Proficient English communication skills;
  • Strong communication, interpersonal, and problem-solving abilities;
  • Basic computer knowledge and technical skills;
  • Ability to multitask effectively;
  • Team-oriented with the ability to thrive in a fast-paced environment.
What We Offer
  1. A competitive estimated monthly salary of 5,000 - 6,500 PLN based on experience;
  2. Comprehensive relocation support to Kraków, Poland;
  3. Full training provided by certified instructors;
  4. Opportunities for career advancement and professional development.
Estimated Salary: 5,000 - 6,500 PLN/month

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