Customer Service Representative with Spanish Fluency

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska QIAGEN Pełny etat

Overview

At QIAGEN, we're driven by a vision to make a real difference in science and healthcare. Our entrepreneurial spirit and commitment to innovation have enabled us to become a leading player in the industry. We're passionate about creating a collaborative and engaging work environment that fosters growth and development for our employees.

Position Description

  • Process sales orders in SAP software with accuracy and efficiency
  • Review customer orders to ensure completeness and correctness of delivery instructions
  • Interface with internal teams, including Sales, Operations, and Finance, to resolve customer inquiries
  • Invoice customers in accordance with relevant documentation and policies
  • Provide exceptional phone and email support to customers and sales teams
  • Log and resolve customer complaints and issues in a timely manner

Requirements

  • Proficiency in Spanish and English, both written and spoken
  • Experience in customer-facing roles, preferably in a similar industry
  • Strong knowledge of MS Office and SAP software
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

At QIAGEN, we're committed to creating a work environment that's engaging, collaborative, and supportive. We offer a range of benefits, including:

  • Opportunities for professional growth and development
  • Training and development programs to enhance skills and knowledge
  • Private medical care and group life insurance
  • Flexible benefits platform and multisport card
  • Language classes and pension scheme
  • Childcare subsidy and casual dress code


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